I am a hardworking and dedicated college student and part-time employee. I am passionate about learning new skills. I am an ambitious and driven individual who is ready and willing to work hard and learn from professionals. I possess strong communication skills and an ability to perform well under pressure.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Security Event Staff Member
Music Farm Charleston
Charleston, SC
07.2023 - Current
Maintained a professional demeanor while patrolling the event premises.
Ensured that all attendees followed safety protocols and security regulations.
Performed bag checks and monitored prohibited items.
Responded quickly to alarm activations or medical emergencies as needed.
Front Desk Associate
College of Charleston
Charleston, SC
05.2023 - Current
Greeted guests upon arrival and provided excellent customer service.
Answered phones, booked reservations, and responded to inquiries from customers.
Managed customer complaints and rectified issues to complete satisfaction.
Trained newly hired employees on front desk procedures and business operations.
Supplemental Instructor
College of Charleston
Charleston, SC
08.2023 - 12.2023
Assisted students in understanding course material, identified learning needs, and provided individualized instruction.
Developed lesson plans to support student comprehension of course topics.
Facilitated study groups and tutored students for exams.
Conducted review sessions prior to exams and quizzes.
Collaborated with faculty members to develop effective teaching strategies.
Created supplemental materials such as worksheets, handouts, and online resources that supported the curriculum objectives.
Patient Care Technician
Medical University of South Carolina Hospital
Charleston, SC
08.2022 - 05.2023
Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
Provided direct patient care and assistance to healthcare team members.
Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
Ensured that all medical equipment was properly maintained and sterilized.
Maintained accurate records of patient care, condition, progress, and concerns.
Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
Assisted with patient transfers from bed to wheelchair or stretcher as needed.
Collected specimens such as urine samples for testing purposes according to established protocols.
Promoted patient satisfaction by assisting with bathing, dressing, and exercising.
Healthcare Specialist (68W)
US Army
Fort Bragg, NC
02.2017 - 02.2022
Observed, recorded and reported patients' condition or injury and treatment provided.
Administered first aid treatment or life support in prehospital settings.
Exceeded customer satisfaction by finding creative solutions to problems.
Improved operations by working with team members and customers to find workable solutions.
Demonstrated leadership by making improvements to work processes and helping to train others.
Motivated and encouraged team members to communicate more openly and constructively with each other.
Communicated with dispatchers or treatment center personnel to exchange information and arrange patient intake.
Collaborated with team members and other first responders, ensuring consistent communication to maintain order and efficient care delivery.
Evaluated patient illnesses or injuries to establish and prioritize medical procedures.
Monitored and replenished ambulance supplies, maintaining well-stocked inventory and properly functioning equipment.
Immobilized patients for transport using backboard or other spinal mobilization.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Server Assistant
The Pump House
Rock Hill, SC
08.2016 - 01.2021
Verified adequate levels of linens and trays and restocked low items.
Cleared dishes after courses for prompt table maintenance.
Assisted servers with monitoring tables for customer satisfaction, quality and additional service.
Provided exceptional service to high volume of daily customers.
Retrieved and transported dirty tableware to dishwashing area.
Greeted guests with friendliness and professionalism.
Worked in close collaboration with team members to ensure customers received high-quality service.
Supported serving staff in delivering accurate and well-presented food orders.
Effectively multitasked within fast-paced environment.
Front Desk Associate
Gold's Gym
Rock Hill, SC
04.2016 - 10.2016
Greeted members entering facility and checked validity of membership cards.
Acted as point of reference for all questions and concerns patrons had of Gold's Gym.
Answered phone calls and directed them to the appropriate recipient.
Trained newly hired employees on front desk procedures and business operations.
Maintained cleanliness and sanitation of the facility throughout the day.
Custodian
Diversified Maintenance
Rock Hill, SC
10.2015 - 04.2016
Maintained building interiors with routine deep cleaning of high-traffic areas.
Operated industrial cleaning equipment to quickly complete custodial tasks.
Maintained janitorial equipment and performed minor repairs to extend machine life and avoid malfunctions.
Cleaned floors and surfaces by sweeping, mopping, vacuuming, dusting and polishing.
Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.
Server
The Front Porch Restaurant
Richburg, SC
11.2011 - 11.2015
Greeted customers, answered questions and recommended specials to increase profits.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Cleared table and bussed dishes to allow for quick setups.
Stocked server areas with supplies before, during and after shifts.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Implemented sanitary food handling, holding and service protocols.
Education
Bachelor of Arts - Biology
College of Charleston
Charleston, SC
05-2025
Emergency Medical Technician -
York Technical College
Rock Hill, SC
04.2016
High School Diploma -
South Pointe High School
Rock Hill, SC
06.2015
Some College (No Degree) - General Studies
University of Maryland - Baltimore
Baltimore, MD
Skills
Emergency response and assessment
Emergency Medical Triage
Basic Life Support
Defibrillation and resuscitation
Phlebotomy
Electronic Medical Records
Secret Clearance (Active)
Critical thinking
Written/Verbal Communication
De Escalation Tactics
Risk Mitigation
Crowd Management
Customer Service
CPR Certified
Certification
National Registry of Emergency Medical Technician - Basic
Basic Life Support
Volunteer Experience
USAG Humphreys, South Korea January 2018 – June 2018
Library Aid/Tutor
Tutored children of Service Members ages 7-12 in Math, Reading, English and Spelling over the course of tour in South Korea resulting in overall improvement of grades
Created individualized lesson plans to assist students in comprehension of selected subjects