Mission-driven, a client-focused military leader with over 10 years of experience in high-stress, fast-paced results-oriented environments. Proven track record of applying advanced research, knowledge, and analysis skills to data to find the most desired outcome for all involved. Leads others well in high-pressure situations.
Hi, I’m
SEAN RILEY
COLUMBIA,MO
Summary
Overview
15
years of professional experience
Work History
Signature Adjustment Group
Independent Insurance Adjuster
01.2023 - Current
Job overview
- Evaluated insurance policies and analyzed the policy to determine coverage recommendations to the carrier.
- Prepared summaries of damage, payments, and reimbursements to contractors based on policy coverages.
- Researched and analyzed policy contracts to verify proper payment of claims.
- Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.
- Conducted comprehensive interviews of witnesses and claimants to gather facts and information.
- Organized, planned and documented materials for commercial claims.
- Established relationships with clients and insurance carriers to foster timely claims resolution and property assistance.
- Answered insured's questions regarding deductibles, policies, and damages.
- Verified insurance claims and determined fair amount for settlement.
VETERANSLOANS.COM
SENIOR LOAN OFFICER
09.2022 - 11.2022
Job overview
- Originated, reviewed, processed, closed, and administered customer loan proposals.
- Supervisor of entire loan process over various assistants from initial origination call to final appreciation post-closing.
- Managed origination of own pipeline of potential borrowers of approximately 500 clients.
- 50 credit pulls per month, pre-approving over 90% of pre-qualified borrowers.
- Analyzed current market conditions to determine rate locks and financial recommendations for my clients.
- Experienced in lender systems, including Byte, internal leads system, Agiloft, Blend, CRM, andAgiloft, Blend, CRM, Microsoft Teams.
VETERANS UNITED HOME LOANS
SENIOR LOAN OFFICER
07.2016 - 07.2022
Job overview
- Supervisor over the entire loan process with over 20 assistants from the initial origination call to the final appreciation post-closing phone call.
- Managed origination of own pipeline of potential borrowers of approximately 500 clients
- 50 pre-qualification applications per month, pre-approving approx 97% of pre-qualified borrowers, and 25+ loan submissions per month closing 80%.
- Top 10% performing loan officer in peer group from 2020-2022 with an average 9.8/10 customer review score.
- Managed an active in-processing loan pipeline of up to 50 loans at any given time
- Worked with realtors and clients daily to ensure a smooth process, early closings, and high referral stats.
- Experience in the following systems Encompass 360, vu+, blitzdocs, CRM, phone/chat systems, momentum, tableau
UNITED STATES AIR FORCE ACADEMY
ASSISTANT ATHLETIC DIRECTOR-COMPLIANCE
05.2014 - 09.2014
Job overview
- Supervised student grades for eligibility requirements and collected paperwork for annual physicals.
- Created multiple trainings and briefings for NCAA rules compliance for multiple sports to include both coaches and athletes.
- Tracked and ensured student-athlete eligibility due to multiple rules and regulations for enrollment and athletic participation.
- Built trust with athletes and coaching staff by being courteous, respectful, responsible, and professional at all times.
- Supervised student grades for eligibility requirements and collected paperwork for annual physicals.Trained and supervised staff to consistently meet performance goals and customer service standards.
- Partnered across departments to run smooth, professional events and activities.
USAF / NATIONAL SECURITY AGENCY
MILITARY NETWORK INTELLIGENCE ANALYST
10.2008 - 10.2012
Job overview
- Created useful and timely intelligence products to support field operations.
- Coordinated with other intelligence agencies to share information and resources.
- Created high-level intelligence briefs for senior-level personnel.
- Promoted early to the team lead position, supervising over 25 individual intelligence analysts and maintained excellent work products.
- Developed intelligence assessments for high-level government officials and stakeholders.
- Coordinated with various intelligence agencies to accomplish extremely time-sensitive mission-critical work in the capture/kill of High-Value Targets for wartime missions.
- Developed standard operating procedures for intelligence operations and activities.
- Trained in conflict resolution among subordinates, equals and superiors.
- Developed recommendations to assist clients and agencies with efforts to advance intelligence gathering and interpretation in multiple theaters of operation.
- Produced multi-source intelligence reports and products for different agency customers.
- Conducted detailed data analysis to identify patterns and trends in complex datasets.
Education
THE UNIVERSITY OF MISSOURIColumbia
Bachelor of Science from Sports Administration
05.2014
University Overview
St Clair County Community CollegePort Huron, MI
Associate of Applied Science from Pre-Law
05.2006
University Overview
Grand Valley State UniversityAllendale, MI
Bachelor of Science from Marketing
University Overview
Skills
- Operational Processes
- Mission Planning
- Verbal, Interpersonal and Written Communication
- Policy Review
- Sales
- Attention to Detail
Timeline
Independent Insurance Adjuster
Signature Adjustment Group
01.2023 - Current
SENIOR LOAN OFFICER
VETERANSLOANS.COM
09.2022 - 11.2022
SENIOR LOAN OFFICER
VETERANS UNITED HOME LOANS
07.2016 - 07.2022
ASSISTANT ATHLETIC DIRECTOR-COMPLIANCE
UNITED STATES AIR FORCE ACADEMY
05.2014 - 09.2014
MILITARY NETWORK INTELLIGENCE ANALYST
USAF / NATIONAL SECURITY AGENCY
10.2008 - 10.2012
THE UNIVERSITY OF MISSOURI
Bachelor of Science from Sports Administration
St Clair County Community College
Associate of Applied Science from Pre-Law
Grand Valley State University
Bachelor of Science from Marketing
Similar Profiles
Tofanya Craig-TateTofanya Craig-Tate
Commercial Claims Examiner (Contract/Frontline) at Signature Adjustment GroupCommercial Claims Examiner (Contract/Frontline) at Signature Adjustment Group
Bonnie RossBonnie Ross
Realtor at Realty One Group SignatureRealtor at Realty One Group Signature
Cayla JacksonCayla Jackson
Customer Service Representative at Signature Insurance GroupCustomer Service Representative at Signature Insurance Group
Olivia NickersonOlivia Nickerson
Unit Clerk at MU HealthcareUnit Clerk at MU Healthcare
DARCY AVENELLDARCY AVENELL
Sales Associate at TargetSales Associate at Target