Sean Rousseau
Las Vegas
Summary
Dynamic professional with a proven track record in customer service and food safety at JW Marriott. Skilled in inventory management and sales techniques, I excel at enhancing customer satisfaction and driving revenue growth. Recognized for mentoring team members and streamlining processes, fostering a collaborative and efficient work environment.
Overview
5
5
years of professional experience
Work History
Food Server
JW Marriott
08.2022 - Current
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
Route Service Sales Representative
CINTAS, Professional Uniform and Facility Services
09.2021 - 08.2022
- Provided exceptional customer service by actively listening to client needs and offering tailored product recommendations based on their requirements.
- Adhered to all safety regulations while operating company vehicles to ensure a safe working environment for both employees and clients.
- Identified potential new customers within assigned territory through market research and cold calling techniques.
- Maintained accurate records of deliveries, invoices, and payments, ensuring compliance with company policies.
- Increased sales revenue by consistently upselling products and services during routine customer visits.
Sports Trader
Scientific Games
10.2019 - 10.2021
- Streamlined processes through implementation of automation tools, increasing productivity levels.
- Provided exceptional customer service, resolving complaints and answering queries promptly.
- Enhanced team performance by mentoring junior traders and sharing expert insights.
- Established strong relationships with key stakeholders, including clients and suppliers, fostering a collaborative work environment.
Education
Bachelor - Criminal Justice
University of Nevada, Las Vegas
Las Vegas, NV12.2018
Skills
- Food safety
- Inventory management
- Order processing
- Customer service
- Point of sale systems
- Sales techniques
Timeline
Food Server
JW Marriott
08.2022 - Current
Route Service Sales Representative
CINTAS, Professional Uniform and Facility Services
09.2021 - 08.2022
Sports Trader
Scientific Games
10.2019 - 10.2021
Bachelor - Criminal Justice
University of Nevada, Las Vegas
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