Sean Sinha
Oakland,CA
Summary
Efficiently maintains transaction records, handles monies and updates accounts. Active listener with talent for guiding customers to appropriate products.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Security Supervisor
Bamboo Hut
San Francisco, CA
06.2021 - Current
- Checked and verified photo identification prior to granting facility access.
- Maintain safe conditions for customers
- Escort customers to their car at closing
- Ensure the bar is clear of customers at closing
- Solid record of excellent customer service along with maintaining a safe environment.
Chipotle
Kitchen Manager
Berkeley, CA
03.2019 - 06.2021
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
Bar Manager
Blue Lounge Bar
Santa Cruz, CA
02.2014 - 04.2015
- Closed out cash register and prepared cashier report at close of business.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Maximized customer service by training staff, overseeing operations and resolving issues.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
Customer Service
OCZ Technology
San Jose, CA
05.2003 - 04.2013
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Investigated and resolved customer inquiries and complaints quickly.
- Recommended products to customers, thoroughly explaining specifications and product features.
- Managed over fifty customer calls per day, in addition to dozens of emails.
Education
High School Diploma -
Ridgeview
Magalia, CA10.2001
Skills
- Calm and Professional Under Pressure
- Cash Handling
- Anti-harassment Policies
- Responding to Difficult Customers
- Able to multitask
Certification
ServSafe Manager
CPR Training
Timeline
Security Supervisor
Bamboo Hut
06.2021 - Current
Chipotle
Kitchen Manager
03.2019 - 06.2021
Bar Manager
Blue Lounge Bar
02.2014 - 04.2015
Customer Service
OCZ Technology
05.2003 - 04.2013
High School Diploma -
Ridgeview
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