Sean Spensley
Redmond,OR
Summary
Seeking a position where I can utilize my Extensive18 yrs of Auto Industry knowledge and Sales Management Experience to increase profits and create a respectful and productive work environment.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
26
26
years of professional experience
Work History
Store Manager
True Value Hardware Store/ M&W Market
12.2023 - 01.2025
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
Lead Production Worker
Chase Door
07.2022 - 06.2023
- Mentored junior team members, fostering a positive learning environment that encouraged skill development and career advancement opportunities within the company.
- Supervised shift scheduling, balancing workload demands with employee availability while maintaining optimal staffing levels at all times.
- Increased production efficiency by streamlining workflow processes and implementing new procedures.
- Ensured on-time delivery through effective resource allocation management during peak periods or in the face of unexpected challenges.
- Enhanced workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Provided training to new hires, ensuring they were equipped with the necessary knowledge and skills to perform their tasks effectively.
Used Car Sales Manager
Robberson Ford/Lincoln /Mazda
08.2012 - 11.2021
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
- Enhanced team performance with comprehensive training sessions, focusing on product knowledge and sales techniques.
- Analyzed market trends to identify potential growth opportunities within the used car industry.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Managed inventory effectively for optimal turnover rate and profitability.
- Managed used vehicle wholesales and auction acquisitions and monitored and adjusted inventory to optimize customer options.
- Oversaw repair and maintenance services for pre-owned vehicles, ensuring all cars met quality standards before being offered for sale.
- Conducted regular appraisals of pre-owned vehicles, ensuring accurate pricing based on market value and vehicle condition.
- Hired, trained and monitored performance of salespeople to establish sales quotas and manage sales goals.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Sales Manager, Used Car Inventory Manager and Finance Manager
Smolich Motors Inc.
02.2004 - 04.2012
- Managed and coordinated daily sales activities
- Directed staffing, training and performance evaluations in order to develop and control sales program
- Wrote, designed and produced weekly and monthly advertising strategies
- Was instrumental in taking Redmond Dealership to over90% increase on average in Vehicle Sales over the first2 years of working for Smolich Motors
- Also Took Redmond Dealership from doing an average of $20k a month in Gross profit to doing on average $62k in monthly Gross profit with only a monthly average of23 used vehicles on the lot at any given time
- Trained and Managed up to6 Sales Professionals in Sales Techniques and Goals to achieve significant improvements in their productivity
- Developed sales campaigns in order to accommodate goals of company
- Successfully handled the management and purchasing of used inventory for all Smolich dealerships for13 months, and was responsible for most all the Inventory Purchasing and Reconditioning at Redmond Dealership
- Analyzed and controlled expenditures of dealership in order to conform to budgetary requirements
- Researched and recommended details for achieving more online sales through company website and social media
Sales Consultant, Finance Manager and Sales Manager
Dave Hamilton Chevy/Jeep
10.2002 - 02.2004
- Greeted customers on sales floor and ascertained make, type and quality of merchandise desired
- Wrote and archived personal monthly sales goals
- Learned all product knowledge of New and used vehicle inventory
- Was in the top3 sales professional each month I was on sales floor
- Was promoted to Finance Manager after5 months
- Took over as desk manger and Increased Deals being closed Prime and Sub-Prime by28% on average
- Was in charge of up to8 salesman and training and helping them archive their goals
General Manager
Central Oregon Motors
04.2001 - 08.2002
- Helped new owner open and get dealership going to archive Vehicle sales goals
- Was responsible for the daily sale of vehicles and all aspects of the sales process from desking, finance and funding
- Opened and managed a small service and detail shop to keep Used vehicle recon costs internal and under control
- Was successfully selling by myself up to25 or more vehicles a month with a very small inventory to choose from
- Traveled to Auctions and other dealers to purchase Inventory for dealership
Sales Manager, Used Car Management, Sales consultant
Gresham Toyota/Own-A-Car
01.1999 - 03.2001
- Started as Salesmen and after11 months was moved to Asst Manger due to being top salesman every month for8 months straight
- Then became General Sales Manager in4/2000
- Was responsible for Training a sales staff of9 and helping them archive there Goals
- Directed staffing, training and performance evaluations in order to develop and control sales program
- Wrote, designed and produced weekly and monthly advertising strategies
- Desked all Vehicle deals that were submitted by sales staff
- Was responsible for Creating good relationships with Banks and finance institutions to get deals submitted, approved and funded in a timely manner
- Had to learn all sub-prime finance programs and execute those in a creative manner
- Had to Maintain correct Inventory levels and watch market to stock competitive Vehicles
- Was responsible for a37% on average increase in Gross profits for both dealerships at that time
Education
Bachelor of Science - Business Management
Linfield College
McMinnville, Or01.2001
Associates of Applied Science - Business Marketing and Management
Central Oregon Community Collage
Bend, Or01.1999
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Inventory management
- Friendly and positive
Timeline
Store Manager
True Value Hardware Store/ M&W Market
12.2023 - 01.2025
Lead Production Worker
Chase Door
07.2022 - 06.2023
Used Car Sales Manager
Robberson Ford/Lincoln /Mazda
08.2012 - 11.2021
Sales Manager, Used Car Inventory Manager and Finance Manager
Smolich Motors Inc.
02.2004 - 04.2012
Sales Consultant, Finance Manager and Sales Manager
Dave Hamilton Chevy/Jeep
10.2002 - 02.2004
General Manager
Central Oregon Motors
04.2001 - 08.2002
Sales Manager, Used Car Management, Sales consultant
Gresham Toyota/Own-A-Car
01.1999 - 03.2001
Bachelor of Science - Business Management
Linfield College
Associates of Applied Science - Business Marketing and Management
Central Oregon Community Collage
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