Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sean Swint

Lutz

Summary

Proficient in delivering outstanding customer service while managing inventory and equipment maintenance. Strong problem-solving skills and commitment to team collaboration have consistently contributed to achieving business objectives and enhancing client relationships. Dynamic site leader with a proven track record in employee training, customer service, and equipment maintenance. Adept at fostering a positive work culture and driving team success, resulting in enhanced operational efficiency and customer satisfaction.

Overview

10
10
years of professional experience

Work History

Owner/Operator/Site Leader

Tidal Wave Auto Spa
Lutz
12.2021 - 08.2025
  • Mechanical inclination and experience preferred.
  • Ability to be on your feet for long hours at a time.
  • Willingness to work in all weather conditions.
  • Lead a small team of 10 -15 employees, while creating a culture that emphasizes teamwork and fun!
  • Fast paced and structured work environment.
  • Provide an exceptional guest experience through quality and friendly service.
  • Perform limited admin work and quick checks on equipment.
  • Attract, recruit, train, and develop employees at every position.
  • Maintain a clean and organized facility, landscaping, and equipment rooms.
  • Developed business plans to outline operational strategies and goals.
  • Oversaw inventory management to maintain stock levels and reduce waste.
  • Implemented marketing strategies to increase brand awareness and attract customers.
  • Built relationships with suppliers to secure favorable terms and quality products.
  • Trained staff on best practices for customer service and product knowledge.Drug screen and background check required per state guidelines. The General Manager (Site Leader) is accountable for all aspects of the business and its operations. They use their drive, determination, and a self-disciplined approach to achieve results that meet and exceed established volume, revenue, and profitability goals. A Tidal Wave General Manager leads by example and you can find them on the front line, shoulder-to-shoulder, with their team members!
  • provide friendly & enthusiastic customer service.
  • Assist in opening and closing the facility.
  • Enroll customers in our Unlimited Car Wash Club.
  • Maintained financial records to track expenses and manage budgets effectively.
  • Conducted market research to identify trends and inform business decisions.
  • Maintained relationships with existing clients by providing superior customer service.
  • Oversaw budgeting and financial management.
  • Identified new opportunities for growth, expansion, and diversification.
  • Prep vehicles before they go through the tunnel.
  • Safely guide customers onto the tunnel conveyor.
  • Assist in regular maintenance of all equipment.
  • Maintain the facility, which includes landscape maintenance & pressure washing,
  • Quick problem-solving and decision-making skills.

city of decatur public works

City Of Decatur
Decatur
06.2015 - 08.2021
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • sanitation
  • parks and recreation

manger in training(M.I.T)

Misters Car Wash
Atlanta
05.2019 - 12.2020
  • Assisted in daily operations to ensure smooth workflow and productivity.
  • Coordinated team schedules to optimize staffing and resource allocation.
  • Trained new employees on company policies and operational procedures.
  • Implemented process improvements to enhance efficiency and service quality.
  • Monitored inventory levels to maintain adequate stock for daily needs.
  • Resolved customer inquiries and concerns to ensure satisfaction and retention.
  • Maintained accurate records of employee performance and operational metrics.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Developed strategies to motivate staff members in order to increase productivity levels.
  • hiring and training of employees
  • pos training
  • payroll
  • repairs
  • chemical inventory
  • staffer of about 12 people daily(full service)
  • lead all staff members with integrity
  • maintaince and repairs of equipment
  • ordering equipment and parts
  • ordering chemicals
  • pos

Security Supervisor

Atlanta Hawks
Atlanta
03.2018 - 09.2020
  • Supervised security staff to ensure adherence to safety protocols and procedures.
  • Coordinated emergency response plans and conducted regular safety drills for personnel.
  • Monitored surveillance systems to detect suspicious activities and potential threats.
  • Conducted regular site inspections to identify vulnerabilities and recommend improvements.
  • Trained new security personnel on company policies and effective security practices.
  • Collaborated with local law enforcement to address community safety concerns effectively.
  • Prepared incident reports detailing observed issues and actions taken during shifts.
  • Maintained records of all incidents that occurred on site including lost and stolen items and unauthorized persons present.
  • Implemented access control measures to safeguard sensitive areas within the facility.
  • Responded quickly to emergency situations as they arise by deploying appropriate resources and personnel.
  • Supervised access control at all entrance points of the facility, ensuring only authorized personnel are granted entry.

Education

BBA - Business Management

Georgia State University
Atlanta, GA
06-2022

Skills

  • Equipment maintenance
  • Customer service
  • Inventory management
  • Employee training
  • Marketing strategy
  • Team building
  • Project management
  • Time management
  • Conflict resolution
  • Hiring and staffing
  • Sales leadership
  • Business development

Timeline

Owner/Operator/Site Leader

Tidal Wave Auto Spa
12.2021 - 08.2025

manger in training(M.I.T)

Misters Car Wash
05.2019 - 12.2020

Security Supervisor

Atlanta Hawks
03.2018 - 09.2020

city of decatur public works

City Of Decatur
06.2015 - 08.2021

BBA - Business Management

Georgia State University

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