Sean Tith
Roebuck,SC
Summary
Highly-motivated person with a desire to take on new challenges with 6+ years of working in customer service. Someone who is able to work through challenges and problem solve. Strong work ethic and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Security Officer
Walden Security
Woodruff, SC
07.2023 - Current
- Completed incident reports to record security or loss prevention incidents.
- Monitored premises and recorded activity in daily officer reports.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Check in visitors into the facility by creating badges and disabling them if needed.
Delivery Driver
Amazon DSP
Greenville, SC
12.2022 - 06.2023
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Obeyed traffic laws and follow established traffic and transportation procedures.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Backline Cook/Customer Service Cashier
Bojangles'
Landrum, SC
01.2020 - 11.2022
- Trained new team members in cash register operation, creating and preparing food in a timely matter, and provide the customer with excellent service.
- Learned more roles in the business to provide coverage and keep the store operational.
- Resolved customer complaints regarding food quality or services provided.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
Education
Bachelor of Arts - Computer Information System
University of South Carolina Upstate
Spartanburg, SC06-2025
Associate of Science - Computer Technology, Programming/Database
Spartanburg Community College
Spartanburg, SC12-2023
Skills
- Emergency Management
- CCTV Surveillance/Monitoring
- Crime Prevention
- Detail Oriented
- Complex Problem-Solving
- Project Management
- Mobile Application Development
- Knowledge in C, Java, and Python
- Knowledge of Microsoft SQL Server
- Active Listening
- Teamwork and Collaboration
- Database Structures
Accomplishments
Worked in a team to create a system for the school using a robot to receive orders and interact with the customer using voice recognition.
Timeline
Security Officer
Walden Security
07.2023 - Current
Delivery Driver
Amazon DSP
12.2022 - 06.2023
Backline Cook/Customer Service Cashier
Bojangles'
01.2020 - 11.2022
Bachelor of Arts - Computer Information System
University of South Carolina Upstate
Associate of Science - Computer Technology, Programming/Database
Spartanburg Community College
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