Sean Ward
San Jose,CA
Summary
Experienced Program Manager with background in leading diverse teams to accomplish project objectives. Strengths include strategic planning, process improvement, and stakeholder management. Known for leveraging technical skills to improve organizational efficiency and drive project success. Previous work contribution includes streamlining processes for improved productivity and implementing innovative program strategies that increased overall performance. Dynamic Program Manager with expertise in program development and stakeholder engagement and communication. Proven track record in driving operational efficiency and enhancing data analysis for informed decision-making.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Program Manager II
County of Santa Clara
San Jose, CA
07.2023 - Current
- Led program development and contract delivery for community services, ensuring effective implementation and stakeholder satisfaction.
- Analyzed program performance data to inform strategic decisions.
- Facilitated communication with community partners to align goals and optimize collaborative efforts.
- Prioritized tasks and managed teams throughout multiple projects.
- Supported and guided team members to meet targets within defined deadlines, fostering a results-driven environment.
- Identified areas of improvement in existing processes, procedures and systems related to the program delivery cycle.
- Generated and delivered reports, program review presentations and other program status updates.
- Reviewed policies and procedures for compliance with county regulations.
Senior Management Analyst
County of Santa Clara
San Jose, CA
10.2019 - 07.2023
- Led analysis and monitored delivery of multiple county service agreements, resulting in improved operational efficiency and service delivery.
- Streamlined processes, enhancing data collection and reporting accuracy across departments, which facilitated better decision-making.
- Developed strategies for improving operational efficiencies, increasing profitability, and reducing costs.
- Managed projects as the primary liaison between the client and internal groups, clarified goals, and ensured standards and deadlines were met.
- Mentored junior analysts in analytical techniques and project management skills.
Management Analyst
County of Santa Clara
San Jose, CA
03.2016 - 10.2019
- Monitored performance metrics against established standards and benchmarks.
- Provided technical support in the development of strategic planning initiatives.
- Conducted data analysis, developed reports and presented findings to senior management.
- Reviewed existing programs for compliance with county regulations and best practices.
- Prepared comprehensive reports for senior management on project status and performance.
Education
Master of Arts - Acting
Wayne State University
Detroit, MI05-2008
Bachelor of Arts - Theatre Performance Acting Concentration
University of Michigan
Ann Arbor, MI05-2004
Skills
- Program management
- Stakeholder engagement
- Risk management
- Compliance review
- Data analysis
- Process improvement
- Operational efficiency
Certification
Google Project Management Certificate
Accomplishments
Employee Excellence, June 2023
Timeline
Program Manager II
County of Santa Clara
07.2023 - Current
Senior Management Analyst
County of Santa Clara
10.2019 - 07.2023
Management Analyst
County of Santa Clara
03.2016 - 10.2019
Master of Arts - Acting
Wayne State University
Bachelor of Arts - Theatre Performance Acting Concentration
University of Michigan