Experienced leader with a proven track record of success in driving operational efficiency and profitability. Adept at leading teams and clients to achieve organizational objectives while leveraging advanced technology to maximize performance.
Overview
14
14
years of professional experience
Work History
Senior Account Manager-Business Sales
Verizon Business
04.2022 - Current
Attracting and retaining top accounts, maintaining strong relationships, and improving sales revenue in the mid-market business segment.
Responsible for a geographical territory that includes Baldwin, Mobile, Washington, Clarke, and Monroe Counties.
Experienced in preparing and delivering presentations to C-level stakeholders and other key decision makers.
Account Manager-Retail Small to Medium Business
Verizon Business
04.2016 - 04.2022
Co-Manage multiple teams of retail sales representatives in South Alabama/Mississippi market to produce high performance results in R2B.
Attracting and retaining top accounts, maintaining strong relationships, and improving sales revenue in the small to medium business segment.
Store Manager
Verizon Wireless
04.2013 - 04.2016
I inspired a sales team and created exceptional customer experiences. In this role, I led a store team by developing the best sales specialists, and driving sales targets to financials and store merchandising.
Assess and track the solutions team sales and quota performance and provide training and coaching when needed.
Assistant Sales Manager
Verizon Wireless
02.2011 - 04.2013
Ensure the delivery of the ultimate customer experience by working with 14 solution sales representatives to resolve customer issues, manage customer wait times, and assist with customer transactions as needed.
Analyze store staffing needs, assist with hiring and promotion decisions, and ensure compliance, sales, and retention objectives are met.
Education
Bachelor of Science - Business Administration, Marketing