Summary
Overview
Work History
Education
Skills
Timeline
Generic

Seanna Helton

Alvin,TX

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand my skills and experience while facilitating company growth.

Overview

1
1
year of professional experience

Work History

Assistant Account Manager

Champions Insurance Agency
Friendswood, TX
06.2023 - Current
  • Managed incoming calls from customers regarding product inquiries, complaints, and feedback.
  • Produced sales documents, finalized deals and filed records.
  • Assisted Account Managers in managing client relationships and resolving customer service issues.
  • Created presentations for clients outlining services offered by the company.
  • Performed data entry tasks such as entering orders into the system and updating customer information.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Updated internal databases with current contact information for all key contacts within each account.

Customer Service Representative

HEB Grocery Store
Alvin, TX
12.2022 - 08.2023
  • Conducted price checks for special orders or discounts as requested by customers.
  • Discounted purchases by scanning and redeeming coupons.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Ensured compliance with all safety regulations within the store environment.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Worked closely with front-end staff to assist customers.
  • Greeted customers promptly and responded to questions.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Answered customer questions and provided store information.
  • Issued receipts, refunds, credits or change due to customers.

Education

High School Diploma -

Alvin High School
Alvin, TX
05-2023

Skills

  • Invoice Processing
  • Business Development
  • Cash Handling
  • Processing Payments
  • Account Servicing
  • Conflict Resolution
  • Account Auditing
  • Database Management

Timeline

Assistant Account Manager

Champions Insurance Agency
06.2023 - Current

Customer Service Representative

HEB Grocery Store
12.2022 - 08.2023

High School Diploma -

Alvin High School

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Seanna Helton