Sebastian Aguero
La Puente,CA
Summary
Highly motivated individual with extensive customer service and sales experience. Outgoing sales associate with track record of driving increased sales, improving experiences for customers and elevating company profile with target market. Able to complete tasks in a detail oriented manner.
Overview
3
3
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
Fulfillment
Target
Rowland Heights, CA
09.2021 - Current
- Reviewed daily queue report to confirm all orders were processed within shipping system as scheduled.
- Received and reviewed new orders, located requested merchandise and promptly initiated processing.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
Sales Associate
Party City
Baldwin Park, CA
09.2019 - 12.2021
- Maintained organized, presentable merchandise to drive continuous sales.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Lead Sales Associate
Ross
La Puente, CA
04.2021 - 08.2021
- Monitored sales team performance and provided constructive feedback.
- Led sales team to exceed quarterly sales goals.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Kept detailed track of sales and customer information in company system.
- Trained, coached and mentored new sales associates for maximum performance.
- Worked closely with other departments to understand full scope of available offerings and provide top-notch salesmanship to customers.
Sales Associate
Home Depot
Baldwin Park, CA
12.2020 - 03.2021
- Engaged with customers to effectively build rapport and lasting relationships.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Loaded and unloaded merchandise using ladder and pallet jack.
Education
Associate of Science - Business Marketing
Mt San Antonio College
Walnut, CA 06.2019 -
High School Diploma -
Bassett High School
La Puente 08.2016 -
High School Diploma -
Bishop Amat High School
West Puente Valley 06.2014 - 06.2016
Skills
Excellent people skills
Word processing
Proofreading
Written Communication
Professional and mature
Good Telephone Etiquette
Teamwork and Collaboration
Multitasking Abilities
Timeline
Fulfillment
Target
09.2021 - Current
Lead Sales Associate
Ross
04.2021 - 08.2021
Sales Associate
Home Depot
12.2020 - 03.2021
Sales Associate
Party City
09.2019 - 12.2021
Associate of Science - Business Marketing
Mt San Antonio College
06.2019 -
High School Diploma -
Bassett High School
08.2016 -
High School Diploma -
Bishop Amat High School
06.2014 - 06.2016