SEBASTIAN-ALEXANDER BACH
KEEPING IT KLEAN JANITORIAL SERVICES
Brookwood,Alabama
1
Certification
28
years of professional experience
Highly motivated professional business owner with over 30 years of management to include 10 years as a certified Quality Technician in the automotive production industry. Skillfully creates and maintains professional and loyal relationships with co-workers, staff, and clients while managing administrative and daily operations of business. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgement to meet and exceed organizational goals.
Work History
OWNER / GENERAL MANAGER
27 Years 7 Months- I have owned a commercial cleaning business for the past 26 years.
- Working with my crews to ensure quality cleaning services
- My duties also include procuring supplies, bookkeeping, advertising, billing, and customer satisfaction
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
SITE LEAD / YARD MANAGEMENT
8 Months- Ensure Quality services and support for all jobs assigned to my site
- Provide leadership and guidance to assigned team members
- Support and maintain a positive and productive atmosphere at sites
- Train and validate inspectors
- Ensure all company and customer guidelines are upheld
- Isolate, tag, and verify nonconforming material
- Conduct ongoing audits of work and team being performed
- Perform visual, mechanical, and functional verifications to ensure compliance to quality standards and specifications, act as liaison between site management and inspectors
- Create and maintain a 5S work environment
- Update daily system entries to company and customer portals
- Utilize company web portals to record required audits and documentation
- Maintained detailed records of project progress, allowing for accurate forecasting of future needs.
- Developed effective communication channels between onsite teams and offsite management staff.
- Trained new team members on site policies and procedures.
Quality Technician
1 Year 9 Months- Inspect rear and front bumpers, grills, running boards for Mercedes Benz
- Carry out product test and final inspection of finished product to defined procedures, formally reporting all defects
- Responsible for checking, progressing and collating accurate build and inspection records
- Inspect and audit all components and all stages of the manufacturing process
- Ensure work instructions are being followed
Education
QUALITY TECHNICIAN
Certified Quality Technician with certification from the United States Department of Labor.
HIGH SCHOOL DIPLOMA
Skills
Customer relations
Small business operations
Relationship building
Verbal and written communication
Operations management
Business management
Staff management
Staff hiring
Employee development
Quality management systems
Service quality assurance
Quality assurance
Certification
- QUALITY TECHNICIAN CERTIFICATION
Timeline
SITE LEAD / YARD MANAGEMENT
TRIGO GLOBAL QUALITY SOLUTIONS
06.2022 - 02.2023Read More
Quality Technician
SMP AUTOMOTIVE
07.2018 - 04.2020Read More
OWNER / GENERAL MANAGER
KEEPING IT KLEAN JANITORIAL SERVICES
03.1999 - CurrentRead More
BROOKWOOD HIGH SCHOOL
HIGH SCHOOL DIPLOMA
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UNIVERSITY OF MS.
QUALITY TECHNICIAN
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