Sebastian Almanza
Monahans,TX
Summary
Driver Manager providing encouragement and direction to drivers related to transportation, dispatch and safety activities. Established cooperative and effective working relationships with team to facilitate efficient driving practices. Maintained current knowledge of program rules, regulations, requirements and routine records.
Experienced Food Service Manager with a proven track record of overseeing and optimizing food service operations. Proficient in managing staff, inventory, and budgets to ensure efficient and profitable operations. Skilled in maintaining high standards of food quality, safety, and customer service.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
7
7
years of professional experience
Work History
Driver Coordinator
BP-supply
Monahans, TX
02.2023 - Current
- Provided training to new drivers on company policies, procedures and safety regulations.
- Organized training sessions for new employees on company policies and procedures.
- Ensured compliance with applicable laws and regulations regarding transportation services.
- Monitored driver performance, evaluated customer feedback and provided guidance to ensure quality service delivery.
- Coordinated and monitored the daily route assignments of drivers.
- Developed efficient routing plans for drivers to optimize their time management and fuel costs.
- Responded quickly to emergency situations involving drivers or vehicles as they arise.
- Maintained accurate records of driver activities including logbooks, manifests and other documents.
- Coordinated load planning for drivers to minimize dispatch delays.
- Drove vehicles with capacities many tons to transport materials to and from residences, offices, and industrial yards.
- Tracked driver behavior, timekeeping and attendance.
- Inspected equipment, facilities and vehicles regularly to assess safety.
- Operated machines and equipment to complete work assignments or to assist workers.
Fast Food Manager
McDonald's
Monahans, TX
05.2018 - 12.2022
- Implemented cost-saving initiatives such as reducing waste and utilizing leftovers effectively.
- Performed routine maintenance checks on all kitchen equipment including ovens, stoves, refrigerators.
- Supervised stock levels of kitchen ingredients ensuring freshness of food served.
- Resolved customer complaints in a timely manner while maintaining excellent customer relations.
- Analyzed sales data to identify trends and opportunities for increased profits.
- Responsible for interviewing, hiring and training new employees.
- Developed and implemented customer service standards for staff to follow.
- Ensured compliance with all local health regulations related to food safety.
- Scheduled shifts for staff members based on weekly forecasts.
- Regularly inspected restaurant premises to ensure cleanliness standards were met.
- Organized promotional events at the store to draw in more customers.
- Trained new employees on food preparation, cash handling, and customer service techniques.
- Adhered to company policies and procedures while enforcing them among all employees.
- Managed team of 10-15 employees in fast-paced environment.
- Strengthened employee performance ratings and trained staff on system efficiencies while supervising crew members, delivering optimal productivity.
- Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Optimized profits by controlling food, beverage and labor costs.
- Maintained safe working and guest environment to reduce risk of injury and accidents.
- Prepared employee schedules to maintain appropriate staffing levels during peak periods.
- Resolved and investigated complaints regarding service, food quality and accommodations.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Enforced sanitary practices for food handling, general cleanliness and maintenance of dining and kitchen areas.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Explained goals and expectations required of trainees.
- Oversaw food preparation, production and presentation according to quality standards.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Delegated work to staff, setting priorities and goals.
- Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
Education
High School Diploma -
Monahans High School
Monahans, TX05-2018
Skills
- Scheduling proficiency
- Stress management techniques
- Geographical knowledge
- Route planning expertise
- Strong leadership abilities
- Teamwork and Collaboration
- Quality Assurance
- Supply Chain Management
- Problem-solving abilities
- Performance monitoring
- Excellent Communication
- Decision-Making
- Coaching and Mentoring
- Reliability
- Staff Training
- Documentation And Reporting
- Adaptability and Flexibility
- Time Management
- Professionalism
- Multitasking
- Organizational Skills
- Task Prioritization
- Inventory Management
Timeline
Driver Coordinator
BP-supply
02.2023 - Current
Fast Food Manager
McDonald's
05.2018 - 12.2022
High School Diploma -
Monahans High School