Proven team player and skilled communicator, I excelled at Texas Roadhouse by enhancing team efficiency and customer satisfaction. Following high cleanliness standards, I significantly contributed to a positive dining experience. I was recognized for exceptional work by my management. I consistently met and exceeded goals placed on me.
Hi, I’m
SEBASTIAN BELTRAN
Wilkes-Barre,PA
Summary
Overview
2
years of professional experience
1
Certification
Work History
Texas Roadhouse
Server Assistant Trainer
03.2023 - Current
Job overview
- Assisted servers in meeting customers'' needs by refilling drinks, providing condiments, and addressing any concerns.
- Consistently exceeded expectations in maintaining high standards of cleanliness throughout the restaurant during busy shifts.
- Contributed to a positive team environment by working cooperatively with fellow server assistants and other restaurant staff members.
- Collaborated with other staff members to maintain high-level customer satisfaction.
- Assisted in training new server assistants on best practices, improving overall efficiency within the team over time.
Texas Roadhouse Restaurant
Server Assistant
09.2022 - Current
Job overview
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Adapted quickly to changing circumstances, such as accommodating last-minute reservations or handling unexpected guest requests, demonstrating flexibility and professionalism under pressure.
- Contributed to a positive team environment by working cooperatively with fellow server assistants and other restaurant staff members.
- Assisted with dining room set up prior to and after service period.
- Received consistent positive feedback from both customers and management for exceptional attention to detail and commitment to excellent service.
Texas Roadhouse
Bakery Worker
02.2023 - 03.2024
Job overview
- Reduced waste by efficiently managing inventory and rotating products to ensure freshness.
- Strengthened customer loyalty by promptly addressing any concerns or complaints and taking corrective action as needed.
- Maintained high-quality standards by closely monitoring baking processes, adjusting recipes as needed for optimal results.
- Maintained tidy and organized work area to comply with cleanliness standards.
Texas Roadhouse
Salad Prep
01.2023 - 02.2024
Job overview
- Followed strict hygiene guidelines to prevent cross-contamination and ensure a safe dining experience for guests.
- Implemented proper safety protocols for handling knives and other sharp tools, reducing accidents on the job.
- Streamlined food assembly processes through careful organization of ingredients and equipment.
- Maintained a clean and organized workspace, promoting efficiency in the kitchen.
- Demonstrated versatility by assisting with multiple stations as needed, increasing overall productivity within the kitchen.
- Ensured efficient shift transitions by thoroughly cleaning workspaces at the end of each shift, leaving them ready for incoming crew members.
Education
Luzerne County Community CollegeNanticoke, PA
None from General
University Overview
Skills
- Teamwork and Collaboration
- Attention to Detail
- Positive and Friendly Attitude
- Willing to Learn
- Customer Service
- Cleanliness standards
- Safe Food Handling
- Table Bussing
- Order Taking and Processing
- Service prioritization
- Food Running
- Food Safety
- Cash Handling
- Table Setting
- Memory retention
- Menu Memorization
- Order Taking
- Salesmanship
- CPR Certification
- RAMP Certification
Certification
Responsible alcohol management program certification
CPR certification
Timeline
Server Assistant Trainer
Texas Roadhouse
03.2023 - Current
Bakery Worker
Texas Roadhouse
02.2023 - 03.2024
Salad Prep
Texas Roadhouse
01.2023 - 02.2024
Server Assistant
Texas Roadhouse Restaurant
09.2022 - Current
Luzerne County Community College
None from General
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