Sebastian Cevallos
Harrison,NJ
Summary
Motivated hospitality professional with over 6 years of experience in the restaurant industry, including roles in service, hosting, and supervision. Committed to delivering exceptional customer experiences and ensuring efficient operations in fast-paced environments. Bilingual in English and Spanish, enhancing communication with diverse clientele.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Little Sips Café
01.2023 - 09.2024
- Oversaw daily café operations, ensuring efficient service delivery and adherence to quality standards
- Coordinated with suppliers to manage inventory levels and streamline supply ordering processes
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Assisted in creating marketing initiatives that increased café visibility and attracted new patrons
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Floor Supervisor
AH’PIZZ Night Dinner
01.2021 - 01.2023
- Supervised daily restaurant operations, ensuring a high standard of service and quality
- Handled escalated customer concerns efficiently, finding satisfactory resolutions that benefitted both guests and the company
- Managed high-stress situations effectively, maintaining professionalism while resolving disputes or conflicts
- Trained and mentored new staff, fostering a collaborative and efficient work environment
- Monitored food quality and presentation, consistently meeting and exceeding restaurant standards
Server (eventually promoted to floor supervisor)
AH’PIZZ Night Dinner
01.2020 - 01.2021
- Delivered attentive and friendly service to guests, enhancing their dining experience
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business
- Maintained cleanliness and organization of dining areas, contributing to a welcoming atmosphere
Server
OH’CALAMARES Peruvian fusion
01.2019 - 01.2020
- Greeted and seated guests, ensuring a positive first impression of the establishment
- Managed reservation systems and waitlists, optimizing guest flow and service efficiency
- Collaborated with team members to enhance guest experiences and maintain a harmonious environment
Education
Certificate - Study of New Informatic Technologies
SAP Business AI
One Line High School Diploma -
Grover Cleveland High School
01-2026
No Degree - Digital Marketing
Hudson Community College
02-2024
Skills
- Oversaw employee performance, correct problems regarding food,liquor, and increase efficiency to maintain productivity
- Strong interpersonal and communication skills
- Bilingual in English and Spanish
- Exceptional organizational and multitasking abilities
- Proficient in food safety and quality assurance
- Ability to work under pressure in fast-paced environments
References
- Guillermo D., GM of Little Sips, (570) 801-8667
- Nicolas G., GM of Ah’pizz, (646) 904-2053
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Assistant Manager
Little Sips Café
01.2023 - 09.2024
Floor Supervisor
AH’PIZZ Night Dinner
01.2021 - 01.2023
Server (eventually promoted to floor supervisor)
AH’PIZZ Night Dinner
01.2020 - 01.2021
Server
OH’CALAMARES Peruvian fusion
01.2019 - 01.2020
Certificate - Study of New Informatic Technologies
SAP Business AI
High School Diploma -
Grover Cleveland High School
No Degree - Digital Marketing
Hudson Community College
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