Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ligia Devia

West Babylon,NY

Summary

Organized and detail-oriented Administrative Assistant with strong communication, time management, and multitasking skills. Experienced in managing schedules, coordinating meetings, maintaining records, preparing documents, and providing professional administrative support. Proficient in Microsoft Office and Google Workspace, with a strong ability to prioritize tasks, solve problems, maintain confidentiality, and adapt to changing priorities. Dependable, professional, and committed to supporting team efficiency and creating a well-organized office environment.

Overview

18
18
years of professional experience

Work History

Senior Financial Services Operations Lead

NYU Langone Medical Center
New York, New York
05.2008 - 04.2026
  • Coordinated schedules for the revenue cycle department’s quality insurance team to enhance operational efficiency.
  • Managed team calendars and reserved conference rooms, ensuring seamless daily operations.
  • Processed correspondence and maintained documentation while safeguarding confidential information.
  • Acted as primary contact by managing incoming calls and welcoming visitors.
  • Prepared outgoing correspondence for internal teams and external agencies, ensuring accuracy and timely distribution.
  • Directed inquiries and walk-in guests to appropriate individuals or departments for effective assistance.
  • Monitored and responded to incoming emails, ensuring timely and professional communication.
  • Assisted with training and onboarding new employees, providing guidance and support to ensure a smooth transition into their roles.
  • Provided administrative support to QA management, coordinating schedules, maintaining documentation and records, and supporting daily departmental operations.
  • Consistently demonstrated
  • professionalism, discretion, and effective communication in all workplace interactions and business matters.
  • Assumed leadership of the QA team in management’s absence, overseeing daily operations, coordinating workflow, addressing issues, and ensuring departmental priorities were met.

Education

Master of Science - Masters of Science in Managment

University of Phoenix
Tempe, AZ
05-2018

Bachelor of Science - Bachelor of Science in Management

University of Phoenix
Tempe, AZ
08-2016

Skills

  • Administrative support and office management
  • Bilingual communication (English and Spanish
  • Appointment scheduling and meeting coordination
  • Email and phone correspondence
  • Customer service and relations
  • Data entry and document preparation
  • Filing and record management
  • Database & Report Administration
  • Microsoft Office Suite proficiency
  • Time management and organization
  • Multitasking and attention to detail
  • Professionalism and confidentiality
  • Problem-solving and critical thinking
  • Team collaboration and adaptability
  • Conflict resolution and scheduling coordination
  • Independent work and task management
  • Records Management & Compliance
  • Office equipment proficiency

Timeline

Senior Financial Services Operations Lead

NYU Langone Medical Center
05.2008 - 04.2026

Master of Science - Masters of Science in Managment

University of Phoenix

Bachelor of Science - Bachelor of Science in Management

University of Phoenix

Similar Profiles

  • Chernor Musa KabiaChernor Musa Kabia

    Customer Service Associate at Home DepotCustomer Service Associate at Home Depot

  • Leyani SolerLeyani Soler

    <ul><li>Spearhead all accounting operations, including A/R, A/P, payroll, and general ledger, for a midsized financial services firm, resulting in a 25% improvement in operational efficiency.</li><li>Prepare and analyze complex financial statements and reports, providing actionable insights to senior management and supporting data-driven decision-making.</li><li>Lead and mentor a team of 5 accounting professionals, fostering a culture of continuous learning and development, and achieving a 95% employee satisfaction rate.</li><li>Collaborate with external auditors and regulatory bodies, ensuring compliance with GAAP, IFRS, and internal control procedures, and successfully navigating annual audits.</li><li>Implement and manage a new accounts payable system, reducing processing time by 30% and improving accuracy by 20%.</li><li>Key Achievement: Successfully managed a complex merger and acquisition project, ensuring seamless integration of financial systems and minimizing disruption to daily operations.</li></ul> at Security Financial Services<ul><li>Spearhead all accounting operations, including A/R, A/P, payroll, and general ledger, for a midsized financial services firm, resulting in a 25% improvement in operational efficiency.</li><li>Prepare and analyze complex financial statements and reports, providing actionable insights to senior management and supporting data-driven decision-making.</li><li>Lead and mentor a team of 5 accounting professionals, fostering a culture of continuous learning and development, and achieving a 95% employee satisfaction rate.</li><li>Collaborate with external auditors and regulatory bodies, ensuring compliance with GAAP, IFRS, and internal control procedures, and successfully navigating annual audits.</li><li>Implement and manage a new accounts payable system, reducing processing time by 30% and improving accuracy by 20%.</li><li>Key Achievement: Successfully managed a complex merger and acquisition project, ensuring seamless integration of financial systems and minimizing disruption to daily operations.</li></ul> at Security Financial Services

  • Ariel Adrian EspejoAriel Adrian Espejo

    Senior Administrative Services Team Lead / Operations Program Lead at FortinetSenior Administrative Services Team Lead / Operations Program Lead at Fortinet

  • Brandy DayBrandy Day

    Facilities Operations/US West Mail Services Lead at Jacobs EngineeringFacilities Operations/US West Mail Services Lead at Jacobs Engineering

CREATE PROFILE
Ligia Devia