Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sebastian Diaz Castillo

Middle Village

Summary

Dedicated server and bartender with exceptional developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.

Overview

3
3
years of professional experience

Work History

Server - Bartender

Mi Cielito Colombiano Restaurant
Astoria, NY
09.2024 - Current
  • Delivered exceptional customer service, ensuring high satisfaction and repeat business.
  • Managed multiple tables efficiently, prioritizing tasks in fast-paced environment.
  • Assisted in training new staff on menu items and service protocols.
  • Collaborated with kitchen staff to ensure timely order delivery and quality standards.
  • Crafted and served cocktails following established recipes and presentation standards.
  • Managed bar inventory, ensuring accurate stock levels and minimizing waste.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Server

Pizano's Pizza & Pasta
Chicago, IL
07.2023 - 07.2024
  • Provided exceptional customer service by anticipating guest needs and responding promptly to inquiries.
  • Assisted in managing dining area cleanliness, ensuring a welcoming environment for patrons.
  • Coordinated order processing efficiently, minimizing wait times for guests during peak hours.
  • Collaborated with kitchen staff to ensure timely food delivery and accuracy of orders.
  • Maintained knowledge of menu items, enabling informed recommendations to guests.
  • Processed payments accurately using point-of-sale systems, ensuring efficient transactions.

Education

Bachelor of Science - Physical Education

Escuela Nacional Del Deporte
Cali Colombia
08-2020

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Team collaboration
  • Sales techniques
  • Table bussing
  • Suggestive selling

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Server - Bartender

Mi Cielito Colombiano Restaurant
09.2024 - Current

Server

Pizano's Pizza & Pasta
07.2023 - 07.2024

Bachelor of Science - Physical Education

Escuela Nacional Del Deporte

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