Sebastian Friday
Personal Banker Trainee
Bonney Lake
Summary
Dynamic professional with a proven track record at Verta Media, excelling in client services and business development. Skilled in problem-solving and financial transactions, I foster long-term relationships while driving measurable growth. Adept at leveraging technology and analytical thinking to enhance brand awareness and customer engagement.
Results-driven business professional prepared for high-impact roles. Extensive experience in shaping business strategies and fostering innovation. Strong focus on team collaboration and achieving results, adapting to changing needs. Demonstrated expertise in strategic planning and team leadership.
Overview
3
3
years of professional experience
2
2
Languages
Work History
Co-Founder / Client Services Manager
Verta Media
06.2024 - Current
- Built and managed client marketing campaigns, emphasizing needs assessment, solution design, and measurable growth.
- Strengthened financial management skills through budgeting, reporting, and planning for small business operations.
- Developed consultative communication style and long-term relationship management.
- Developed marketing materials and campaigns to boost brand awareness and customer engagement.
Customer Transactions & Services Associate
Major Retailer
11.2023 - 10.2024
- Processed high-volume transactions with accuracy and efficiency, including cash, card, and digital payments.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Delivered consistent service while resolving customer inquiries and issues in compliance with company standards.
- Supported daily operations and contributed to team goals for service and efficiency.
Team Operations Associate
Quick-Service Environment
05.2022 - 10.2023
- Managed point-of-sale transactions, balanced registers, and handled cash securely.
- Provided attentive service to diverse clients under time-sensitive conditions.
- Built teamwork, reliability, and operational discipline in a structured environment.
- Oversaw daily operations, ensuring timely completion of tasks and adherence to company policies and procedures.
Education
Bachelor’s in Marketing & Entrepreneurship - Marketing & Entrepreneurship
Green River College
Auburn, WA 05.2001 -
Associate of Business Management - Business & Applied Management
Green River College
Auburn, WA 05.2001 -
Skills
- Problem-solving
- Decision-making
- Analytical thinking
- Business development
- Financial Transactions: Cash handling, deposits, withdrawals, account support
- Compliance: Accuracy, policy adherence, confidentiality
- Member Service: Clear communication, relationship building, trust development
- Problem Solving: Needs assessment, resolution, solution recommendations
- Technology: Microsoft Office, POS systems, digital platforms
Timeline
Co-Founder / Client Services Manager
Verta Media
06.2024 - Current
Customer Transactions & Services Associate
Major Retailer
11.2023 - 10.2024
Team Operations Associate
Quick-Service Environment
05.2022 - 10.2023
Bachelor’s in Marketing & Entrepreneurship - Marketing & Entrepreneurship
Green River College
05.2001 -
Associate of Business Management - Business & Applied Management
Green River College
05.2001 -
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