Sebastian Garcia
Summary
Dedicated Restaurant Professional experienced in relationship-building and time management within fast-paced environments. Delivered exceptional service through meticulous table management and a commitment to customer satisfaction, fostering loyalty. Excelled in optimizing operations by welcoming guests and effectively balancing server loads to enhance dining experiences.
Overview
1
1
year of professional experience
Work History
Server
Palate restaurant
JACKSON, WY
02.2026 - Current
- Delivered exceptional customer service to elevate dining experiences.
- Collaborated with kitchen staff to ensure timely food delivery.
- Assisted team members during peak service periods to ensure seamless operations.
- Educated guests on menu items and daily specials effectively.
- Handled payment transactions accurately and securely for customers.
- Addressed guest complaints promptly to foster a welcoming atmosphere.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Food Runner- kitchen support
Gather
JACKSON, WY
11.2025 - Current
- Delivered food promptly to tables ensuring customer satisfaction.
- Assisted servers by preparing and organizing food orders efficiently.
- Maintained cleanliness of dining area and service stations throughout shifts.
- Communicated effectively with kitchen staff regarding order modifications.
- Supported team by restocking supplies and equipment as needed.
- Monitored dining area for guest needs and provided assistance proactively.
- Collaborated with coworkers to enhance overall dining experience for guests.
- Followed safety and hygiene protocols in food handling and service practices.
- Ensured that all orders were correct before leaving the kitchen area.
- Organized food orders and ensured accuracy of items served to customers.
- Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
- Performed daily pre-shift side work duties such as restocking supplies, polishing silverware.
- Assisted in training new staff members on restaurant operations and procedures.
- Responded promptly to customer inquiries and requests for additional items or services.
- Checked all dishes before delivering them to ensure quality standards were met.
- Greeted and welcomed customers as they arrived at the restaurant.
- Provided assistance with clearing plates from tables after meals were completed.
- Resolved customer complaints quickly and efficiently while adhering to company policies.
- Transferred supplies and ingredients between storage and kitchen areas by hand or cart.
- Collaborated with management team on ways to improve service levels within the restaurant.
- Helped maintain organization of walk-in coolers and freezers according to health department regulations.
Guest Services Staff Member
Target
JACKSON, WY
08.2025 - 12.2025
- Greeted and welcomed guests upon arrival at the facility.
- Assisted customers with inquiries and provided product information.
- Provided information about services, facilities, and attractions to guests.
- Handled returns and exchanges efficiently for customer satisfaction.
- Collaborated with team members to ensure seamless customer experiences.
- Responded to customer complaints professionally and courteously.
- Maintained cleanliness and organization of guest service areas.
- Participated in training sessions to enhance product knowledge and service skills.
- Monitored inventory levels and restocked supplies as necessary.
- Managed inventory of supplies necessary for guest services operations.
- Operated cash registers and handled monetary transactions.
- Provided directions to local attractions, restaurants, shops as needed.
- Ensured compliance with safety regulations in accordance with local laws.
Education
Colegio De Bachilleres
Apizaco , Tlax Skills
- Food sanitation practices
- Food sanitation
- Order processing
- Customer service
- Customer engagement
- Upselling techniques
- Stock organization
- Time management
- Problem resolution
- Team collaboration
- Effective communication
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Affiliations
- I like to take care of myself training many times per week which gaved the the ability to be responsible and have a lot of energy to help and ensure a great work
Timeline
Server
Palate restaurant
02.2026 - Current
Food Runner- kitchen support
Gather
11.2025 - Current
Guest Services Staff Member
Target
08.2025 - 12.2025
Colegio De Bachilleres