Sebastian Gonzalez Rios
Elizabeth,NJ
Summary
Resourceful and adaptable professional with a strong background in driving and roadside assistance. Known for exceptional bilingual communication skills and a commitment to safety compliance, consistently responding to customer needs and maintaining integrity.
Overview
10
10
years of professional experience
Work History
Roadside Assistance Technician
AAA Northeast
Union, NJ
06.2025 - Current
- Responded promptly to roadside assistance calls throughout Northern Nj , ensuring timely support for members in need.
- Assisted customers in stressful situations, providing empathetic support while addressing their immediate needs.
- Delivered jump-starts, tire changes, fuel deliveries and battery replacements to restore mobility for stranded motorists.
Box Truck Driver
Puleri Logistics
Avenel, NJ
09.2024 - 05.2025
- Operated a 26" box truck to ensure timely deliveries across designated routes in Northern NJ and New York
- Conducted pre-trip inspections to maintain vehicle safety and compliance.
- Loaded and unloaded cargo, ensuring secure transport of goods.
Roadside Assistance Technician
Pop A Lock of Northern New Jersey
Newark, NJ
02.2024 - 08.2024
- Maintained safety protocols while performing on-site repairs and services to uphold member trust.
- Collaborated with dispatch team to optimize response times and improve service efficiency.
Delivery Driver
Amazon
Avenel, NJ
02.2022 - 12.2023
- Delivered packages efficiently, ensuring timely arrival at customer locations.
- Conducted vehicle inspections to maintain safety standards and compliance with regulations.
Package Handler
Amazon
Linden, NJ
09.2019 - 09.2021
- Collaborated with team members to streamline sorting processes, improving delivery timelines.
- Trained new hires on best practices for package handling and safety protocols.
Tire Technician
Sams Club Tire And Battery
Linden, NJ
08.2016 - 04.2019
- Performed tire installations and rotations efficiently to ensure optimal vehicle performance.
- Diagnosed tire issues and recommended appropriate solutions for customers' needs.
Education
Associate of Arts - Business Administration
Union College
Cranford, NJ08-2019
Skills
- Professionalism
- Driving
- Bilingual in Spanish and English
- Stress tolerance and deescalation
Timeline
Roadside Assistance Technician
AAA Northeast
06.2025 - Current
Box Truck Driver
Puleri Logistics
09.2024 - 05.2025
Roadside Assistance Technician
Pop A Lock of Northern New Jersey
02.2024 - 08.2024
Delivery Driver
Amazon
02.2022 - 12.2023
Package Handler
Amazon
09.2019 - 09.2021
Tire Technician
Sams Club Tire And Battery
08.2016 - 04.2019
Associate of Arts - Business Administration
Union College