Sebastian Guerrero

Being a screener at Carowinds is under the umbrella of security but not a security guard. I am in charge of working the metal detectors so prohibited items or weapons enter the park.

• Authorized and monitored the departure and entrance of visitors and employees to maintain the security of premises.
• Increased traveler satisfaction rates through courteous interactions and expedient resolution of inquiries related to the screening process.
• Collaborated with fellow screeners to maintain a high safety standard throughout the facility.
• Assisted passengers with disabilities or medical conditions, ensuring their needs were met while maintaining security standards.
• Contributed to a positive customer experience, addressing passenger concerns and providing clear instructions during the screening process.

I work with the backstage lights, screens, and cameras. I also work with the children's ministry where I take care of the children.

• Communicated with staff members to stay informed about volunteer opportunities and events.
• Represented the organization positively and professionally while providing the community with much-needed services.
• Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
• Assisted with special events and programs.
• Maintained clean, neat, and operational facilities to serve program needs.
• Supported engaging, fun, and smooth-running events by helping with organization and planning.
• Used strong interpersonal communication skills to convey information to others.

I was a barista at a Starbucks kiosk inside a Harris Teeter where I made drinks and food for the customers inside the store.

• Maintained a clean and organized workspace for optimal productivity and safety.
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
• Contributed to a positive team environment through effective communication and collaboration with colleagues.
• Controlled line and crowd with quick, efficient service.
• Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.

As a Team Member for Wendy's, I sometimes cooked or worked the register.

• Developed strong cooperative relationships with coworkers and managers.
• Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Learned all required tasks quickly to maximize performance.
• Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
• Contributed to team success by completing jobs quickly and accurately.