Music Production Craft and experiment with sound design and composition, developing a strong attention to detail and creativeness through hands-on audio work
Cycling Maintain a consistent cycling routine that builds endurance, discipline, and mental focus while setting and achieving personal performance goals
Reading Engage with a wide range of books to continuously expand perspective, strengthen critical thinking, and improve communication skills
Cooking Explore diverse cuisines by preparing meals from scratch, sharpening creativity, organization, and precision
SEBASTIAN HIDALGO
Orlando
Summary
Hardworking and adaptable professional known for strong leadership, reliability, and hands-on problem-solving across construction, logistics, and service industries. Skilled at coordinating people and projects in fast-paced settings, ensuring quality, safety, and customer satisfaction. Recognized for clear communication, team motivation, and accountability from the field to the front counter. Dedicated to continuous improvement and fluent in both English and Spanish.
Overview
8
8
years of professional experience
Work History
Shift Manager
Dunkin
Orlando, FL
12.2023 - Current
- Lead shifts of 10 employees, delegating tasks to maintain speed, order accuracy, and product quality during high-volume hours.
- Streamlined equipment cleaning and prep routines, cutting average closing time by 30%.
- Trained new hires on POS systems, customer service, and food safety procedures—contributing to improved inspection scores and smoother on boarding.
- Resolved customer issues promptly and professionally, consistently achieving top satisfaction scores in store surveys.
- Managed daily cash handling and deposits exceeding $2,000 with zero discrepancies.
Driver/Dispatcher
Two Man & a Truck
Orlando, FL
11.2022 - 09.2023
- Scheduled daily routes for crews and vehicles, optimizing time and fuel efficiency while balancing up to 5-6 moves per day.
- Communicated directly with clients before, during, and after moves to ensure clear expectations and issue resolution.
- Assisted with complex moves, managing high-value or fragile items to prevent damage and reinforce trust.
- Maintained digital and paper logs of completed jobs and mileage reports for fleet tracking.
- Guided junior movers on load securing, lifting safety, and customer interaction.
Driver
UBER
Orlando, FL
02.2022 - 01.2023
- Completed over 1,000 successful rides with a passenger satisfaction rating above 4.8
- Navigated efficiently using real-time data and optimized driving times to reduce idle hours and increase profitability.
- Maintained exceptional vehicle cleanliness and safety standards to enhance rider experience.
- Balanced independent scheduling and income goals with strong self-motivation and reliability.
Sales Associate
The Home Depot Inc
Orlando, FL
04.2021 - 12.2021
- Provided expert product guidance to homeowners and contractors across hardware, flooring, and building materials departments.
- Exceeded monthly sales goals by promoting complementary products and offering personalized solutions.
- Reorganized key store displays, improving product accessibility and boosting impulse sales.
- Earned multiple customer commendations for professionalism and knowledge.
Concrete Foreman
MJS.INC
Orlando, FL
01.2019 - 03.2021
- Supervised a 6-8 person crew handling large-scale commercial and residential pours valued at up to $120K.
- Reviewed blueprints and coordinated with engineers to ensure design accuracy and adherence to local codes.
- Introduced a new workflow for site preparation that reduced delays from material shortages by 15%.
- Supervised new workers in finishing techniques and safety regulations, significantly lowering on-site incidents.
- Acted as primary liaison between client representatives and the company, reducing miscommunication and rework.
Concrete Finisher
Walk on Gray
Miami, FL
03.2018 - 11.2020
- Poured, leveled, and finished concrete for sidewalks, driveways, and foundations meeting precise grade and texture standards.
- Operated power trowels, edgers, and screeds to achieve consistent, durable finishes.
- Ensured site safety and cleanup compliance, minimizing hazards and maintaining a strong safety record.
- Collaborated in fast-paced crew environments to meet construction deadlines ahead of schedule.
Education
High School Diploma -
Ilvem High School
Associate of Science - Sound Engineering
Valencia College
Orlando, FL04-2021
Skills
- Communication & Attention to detail
- Leadership, Teamwork & Collaboration
- Multitasking and Organization
- Problem Solving
- Adaptability
Interests
Timeline
Shift Manager
Dunkin
12.2023 - Current
Driver/Dispatcher
Two Man & a Truck
11.2022 - 09.2023
Driver
UBER
02.2022 - 01.2023
Sales Associate
The Home Depot Inc
04.2021 - 12.2021
Concrete Foreman
MJS.INC
01.2019 - 03.2021
Concrete Finisher
Walk on Gray
03.2018 - 11.2020
High School Diploma -
Ilvem High School
Associate of Science - Sound Engineering
Valencia College
Professional Training
Microsoft/Excell ABACCUS Training Center
Private Pilot License (PPL) Dean Aviation Academy
Intellectual Methodology II, ILVEM