Sebastian Jerome
Lauderhill,FL
Summary
Detail-oriented professional with experience in security and customer service. Known for maintaining safety protocols and fostering positive interactions with guests. Ready to leverage skills to ensure a secure and enjoyable environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Attractions Team Member
Extreme Action Park
5300 Powerline Rd, Fort Lauderdale, FL
06.2023 - Current
- Resolved customer issues by delivering knowledgeable and friendly service.
- Prioritized tasks to achieve service goals efficiently.
- Identified customer needs promptly to enhance overall satisfaction.
- Assisted with customer inquiries and requests to foster positive experiences.
- Collaborated with cross-functional teams to meet operational objectives.
- Supported guests with attractions while ensuring adherence to safety protocols.
Security Officer
loyalty Mortgage
2331 N state Rd 7 Lauderdale , FL
12.2021 - 12.2024
- Monitored premises to ensure safety and security protocols were followed.
- Conducted regular inspections of property and reported any suspicious activities.
- Maintained accurate logs of daily activities and incidents for record-keeping.
- Enforced access control policies at entry points to safeguard premises.
- Provided excellent customer service while interacting with clients and visitors.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Guarded restricted areas to prevent unauthorized entry.
- Verified photo IDs and tickets to allow guests passage.
Education
CERTIFICATE/STATE LICENSE -
Advance Security School
21459 NW AV Miami, Fl 33 08-2025
High School Diploma -
Youth Under Construction
Pompano Beach, FL06-2025
Skills
- Task prioritization
- Team collaboration
- Customer service
- Effective communication
- Decision-making
- Team building
- Data entry
- Safety management
- Quality assurance
- Attention to detail
Certification
D Class Security License
Timeline
Attractions Team Member
Extreme Action Park
06.2023 - Current
Security Officer
loyalty Mortgage
12.2021 - 12.2024
CERTIFICATE/STATE LICENSE -
Advance Security School
High School Diploma -
Youth Under Construction