Sebastian Leon
Apex,NC
Summary
Motivated student looking for real-world experience in food service. Familiar with food handling, presentation and sanitation. Friendly employee utilizes strong time management skills to provide prompt customer service.
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
1
1
year of professional experience
Work History
Line Cook
Texas Roadhouse
Holly Springs, NC
07.2022 - 11.2022
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Prepared average of 100 orders each shift.
Server
Hickory Tavern
Holly Springs, United States
03.2022 - 07.2022
- Cultivated warm relationships with regular customers.
- Comprehensive understanding of POS systems to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Increased sales significantly by upselling higher-end products to customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Answered customers' questions, recommended items and recorded order information.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Served efficiently and stayed calm during high-volume times managing 5-7 tables at one time.
Education
Associate of Arts - Law
Wake Technical College
Raleigh2023
Skills
- Conflict and Complaint Resolution
- Customer Service and Rapport
- Team Player
- Order Accuracy and Delivery
- Cool Under Pressure
- Guest Accommodations
- Anticipating Guest Needs
- High-Volume Dining
- Dining Area Maintenance
- Specials Promotion and Upselling
Timeline
Line Cook
Texas Roadhouse
07.2022 - 11.2022
Server
Hickory Tavern
03.2022 - 07.2022
Associate of Arts - Law
Wake Technical College