Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sebastian Ludzik

Franklin Park,IL

Summary

Motivated Dispatcher with experience monitoring and tracking emergency vehicles. Adaptable individual versed in giving over-the-phone instructions and synchronizing responses with communication centers. Articulate team player with rapid and accurate typing skills. Hardworking Account Manager with 3 years of experience working directly with clients to service accounts. Expert at communication and applying targeted salesmanship techniques to achieve sales goals. Successful at increasing revenue with new accounts while maintaining relationships with existing ones.

Overview

3
3
years of professional experience

Work History

Account Manager

CDL 1000
Lyons, IL
04.2023 - 03.2024
  • Developed and maintained relationships with key accounts to ensure customer satisfaction.
  • Negotiated contracts with clients to maximize profitability.
  • Analyzed client data and identified opportunities for growth.
  • Managed multiple accounts simultaneously while meeting deadlines.
  • Resolved customer complaints in a timely manner.
  • Monitored industry trends and made recommendations for changes in strategy accordingly.
  • Prepared monthly financial statements for each account.

Dispatcher Coordinator

AST Express
Streamwood, IL
03.2021 - 02.2023
  • Monitored dispatch board and adjusted call priorities regularly based on caller needs.
  • Scheduled loads according to priority and available equipment.
  • Utilized various software systems to facilitate movement, planning and scheduling.
  • Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements and service needs.
  • Managed daily delivery and work schedules to maximize coverage.
  • Reported delays, accidents or other traffic and transportation situations.
  • Identified locations and needs of callers to accurately send assistance.
  • Worked closely with transportation supervisor to dispatch and assign loads.

Education

High School Diploma -

East Leyden
Franklin Park
09.2013

Skills

  • Database Maintenance
  • Schedule Coordination
  • Service Planning
  • Data Entry
  • Dispatch Coordination
  • Customer Relations
  • Account Management
  • Customer Rapport
  • Account Development

Languages

English
Professional
Polish
Professional

Timeline

Account Manager

CDL 1000
04.2023 - 03.2024

Dispatcher Coordinator

AST Express
03.2021 - 02.2023

High School Diploma -

East Leyden
Sebastian Ludzik