Sebastian Mendoza
American Eagle
Phoenix,US
5
years of professional experience
Food Service Professional with 4 years of experience in customer service and team training, excelling in fast-paced environments. Demonstrates expertise in food safety, inventory management, and effective communication, enhancing customer satisfaction and operational efficiency. Committed to fostering a supportive team atmosphere and continuously improving service quality.
Work History
Barista
8 Months- Crafted high-quality beverages in fast-paced environment, ensuring customer satisfaction and consistency.
- Maintained cleanliness of work area, adhering to health and safety regulations.
- Implemented efficient workflow processes to enhance speed of service during peak hours.
- Collaborated with team members to maintain a positive work atmosphere, promoting teamwork and morale.
- Controlled line and crowd with quick, efficient service.
Brand Ambassador
2 Years- Engage customers with product knowledge, driving increased sales and brand loyalty.
- Collaborate with team to ensure seamless store operations and exceptional customer service.
- Utilize feedback to improve customer experience, resulting in positive store reviews.
- Communicate effectively with diverse clientele, enhancing brand visibility and reputation.
Fry Cook
8 Months- Followed health code regulations regarding proper food handling procedures.
- Prepared multiple orders at once for speedy service.
- Used grills, deep fryers and griddles to cook food.
- Prepared burgers according to customer specifications, including patty size and type of bun.
Retail Sales Associate
4 Months- Answered questions about current promotions and resolved issues according to store policies.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Prepared merchandise for purchase or rental.
- Used product knowledge to suggest items to match client needs.
- Provided product information and answered customer questions.
Server
1 Year 4 Months- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Served food and beverages to patrons and confirmed complete orders.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Checked food before serving it to customers.
- Prepared checks, itemizing total meal costs and taxes.
Cashier
7 Months- Processed customer payments quickly and returned exact change and receipts.
- Created successful strategies to develop and expand customer sales.
- Answered customer inquiries regarding store policies and procedures.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Education
High School Diploma
Associate of Arts - Theatre Arts
Skills
Inventory Management
Customer Service (Skillful)
Food Safety (Experienced)
Sales (Skillful)
Food Preparation (Skillful)
Equipment Maintenance (Skillful)
Time Management (Skillful)
Cash Handling (Skillful)
Team Training
Multitasking (Skillful)
Languages
English (Expert)
Spanish (Expert)
Timeline
Barista
Dutch Bros
11.2025 - CurrentRead More
Brand Ambassador
American Eagle
07.2024 - CurrentRead More
Fry Cook
McDonald's
09.2023 - 05.2024Read More
Retail Sales Associate
Frys Super Market
03.2023 - 07.2023Read More
Server
Doubletree By Hilton
03.2022 - 07.2023Read More
Cashier
Wetzel's Pretzels
04.2021 - 11.2021Read More
Maricopa Community Colleges - Glendale Community College
Associate of Arts from Theatre Arts
Read More
Trevor Browne High School
High School Diploma
Read More