Sebastian Navarro
Oakley,California
Summary
Energetic [Job Title] with established customer service skills and foodservice experience. Adaptable employee, bringing flexibility and enthusiasm to diverse teams. Collaborative team leader, operating cash register, cleaning and managing customer flow. Reliable [Job Title] providing friendly, individualized service in store-front parlors and shops. Coordinated front desk manager with excellent multitasking and customer service skills. Flexible team member with experience preparing personal food orders, restocking inventory and operating cash registers. Hospitable individual with expertise in safe food preparation. Versed in menu development and payment collection. Accurately takes orders and prepares daily food items to satisfy customers. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Ice Cream Roller
Polar Bear Rolled Ice Cream
05.2023 - Current
- Kept work area tidy and sanitary, promptly addressing spills, and other messes.
- Greeted incoming customers and provided reliable, friendly customer service.
- Kept tidy and organized area to comply with cleanliness standards.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Processed sales transactions for cash, debit, and credit purchases.
- Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
- Scooped ice cream into cones and dishes while remaining mindful of portion sizes.
- Used ice cream makers, blenders and frozen yogurt machines to create ice cream and yogurt.
- Observed health code regulations and internal policies for cleaning and sanitizing.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Cleaned and maintained soft-serve ice cream and yogurt dispensing equipment.
- Developed and implemented new flavor ideas to add variety to product offering.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
- Utilized proper portion control to determine customers receive correct portion size.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Collaborated with management to develop marketing and promotional activities.
- Notified supervisor and peers of low product inventory and customer complaints.
- Completed milkshakes and ice cream desserts for customers.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Accurately operated cash register to process customer payments.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Reconciled receipt totals, cash and credit payments to address shortages.
- Delivered exceptional service as illustrated through multiple positive Yelp reviews.
- Replenished serving stations with fresh food and cleaned up spills.
- Documented customer orders and conveyed special requests to kitchen staff.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
Teacher Assistant
Rio Lindo Adventist Academy
08.2020 - 05.2022
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student physical, mental, and social development using classroom games and activities.
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Assisted in lessons, curriculum and homework planning.
Cafeteria Worker
Rio Lindo Adventist Academy
08.2019 - 05.2021
- Cleaned and sanitized surfaces, tools and equipment.
- Served food according to temperature, safety and presentation guidelines.
- Followed all proper handling procedures for prepared foods, ingredients and leftovers.
- Restocked condiments, beverages and utensils per expected use levels.
- Provided exemplary service to students, staff and visitors.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Cooked food per recipe requirements in large batches for routine school breakfasts, lunches and special events.
- Received and stored incoming supplies according to procedures.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Assisted cashiers with processing customer payments and documenting orders.
- Worked omelet, salad and dessert stations at busy cafeteria.
- Operated dishwashers and other kitchen equipment according to safety guidelines.
- Greeted customers and provided menus upon arrival to dining room.
- Arranged tables and chairs for special occasions and events.
- Monitored dining room and bar areas for signs of overcrowding.
Dorm Crew
Rio Lindo Adventist Academy
08.2018 - 06.2019
- Trained team members to use proper loading and unloading techniques and comply with safety procedures.
- Visually inspected all pallets for deliveries to verify quality and accuracy of shipments.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Passionate about learning and committed to continual improvement.
Education
GED -
Rio Lindo Adventist Academy
3200 Rio Lindo Ave, Healdsburg, CA 9544806.2022
Associate of Arts - Music
Diablo Valley College
Pleasant Hill, CA05.2026
Skills
- Expo and Line Support
- Cash Handling Accuracy
- Product Information
- Server Support
- Handling Complaints
- Kitchen Operations
- Serving
- Clean Countertops
- Safe Food Handling
- Smoothie and Juice Preparation
- Cash Drawer Balancing
- Serving and Bussing
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Ice Cream Roller
Polar Bear Rolled Ice Cream
05.2023 - Current
Teacher Assistant
Rio Lindo Adventist Academy
08.2020 - 05.2022
Cafeteria Worker
Rio Lindo Adventist Academy
08.2019 - 05.2021
Dorm Crew
Rio Lindo Adventist Academy
08.2018 - 06.2019
GED -
Rio Lindo Adventist Academy
Associate of Arts - Music
Diablo Valley College
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