Sebastian Ocampo
Brownsville,TX
Summary
Collaborative Crew Team Member with 4 years of experience supporting busy restaurant operations with clear communication skills and definitive action in critical situations. Sharp and flexible employee willing to assume different roles depending on need at moment's notice. Exceptional chef and server with dedication to company values and protocols.
Overview
5
5
years of professional experience
Work History
Crew Team Member
Whataburger
Brownsville, TX
01.2020 - Current
- Explained current promotional information and items to patrons.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
- Stocked shelves and cases with new or transferred items.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Interacted pleasantly with guests to deliver quality customer service.
- Wiped down tables and equipment, swept and refilled stock.
- Packed fast food products in approved containers, cups and bags.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Upheld high standards of productivity and quality in operations.
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Served food quickly for positive guest experiences.
- Fielded hundreds of customer requests on daily basis varying in complexity and volume with urgency and professionalism.
- Greeted customers and cultivated positive experiences in line with company standards.
- Followed orders of senior leadership with exacting accuracy in moment and without question.
- Inspected food products for quality and consistency and reported concerns to cooks.
Education
High School Diploma -
Los Fresnos High School
Los Fresnos, TX06-2018
Skills
- Cleaning and sanitation
- Food handling safety
- Beverage Preparation
- Performance Improvement
- Customer Engagement
- Ordering Procedures
- Time Management
Languages
English
Native/ Bilingual
Spanish
Professional
Timeline
Crew Team Member
Whataburger
01.2020 - Current
High School Diploma -
Los Fresnos High School
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