Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sebastian Ospina

Casselberry,Florida

Summary

Dedicated professional with over 10 years of management experience, extensive expertise in security operations, and Emergency Medical Technician (EMT) certification, seeking a position with U.S. Immigration and Customs Enforcement (ICE). Proven ability to lead high-performance teams, develop strategic initiatives, and ensure operational excellence in high-pressure environments. Skilled in risk assessment, threat mitigation, emergency medical response, and compliance with federal regulations. Adept at managing complex projects, fostering collaboration, and delivering mission-critical results with integrity. Committed to supporting ICE’s mission to protect national security and public safety through leadership, security expertise, and EMT proficiency.

Overview

12
12
years of professional experience

Work History

Life Insurance Broker

Klever Financial
01.2025 - Current
  • Developed strong relationships with underwriters, ensuring favorable terms for clients and efficient processing of applications.
  • Collaborated with financial planners to create comprehensive strategies that included life insurance as an essential component for clients'' financial security.
  • Implemented time-saving organizational systems for managing client files and tracking policy renewals, increasing efficiency in daily operations.
  • Collaborated with estate planning attorneys and accountants to develop custom-tailored solutions that addressed clients'' unique legacy-planning objectives.
  • Achieved consistent sales growth by staying informed about evolving product offerings from multiple carriers and selecting optimal solutions for each client situation.

Health Insurance Agent

United States Health Advisors
08.2024 - 01.2025
  • Maintained compliance with all industry regulations while completing paperwork accurately and efficiently.
  • Handled sensitive personal information discreetly while adhering to strict privacy regulations at all times.
  • Educated clients on the intricacies of their health insurance policies, empowering them to make informed decisions.
  • Performed needs analysis to obtain information required to make appropriate health insurance product recommendations.
  • Efficiently managed high-pressure situations such as claim denials or unexpected policy cancellations.

General Manager

Crunch Fitness Gym
01.2022 - 08.2024
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Cultivated strategic partnerships with industry leaders, enhancing brand credibility and access to new customer segments.

Personal Training Director

The Zoo Health Club
12.2019 - 12.2021
  • Increased client satisfaction by developing personalized fitness plans tailored to individual needs and goals.
  • Coordinated special events like outdoor boot camps or charity fundraisers, increasing brand visibility and generating excitement among members.
  • Collaborated with other gym departments to create a holistic wellness experience for members, increasing overall satisfaction rates.
  • Maintained a safe training environment by enforcing gym rules and regulations while promoting proper exercise techniques.
  • Conducted regular performance evaluations for personal trainers, identifying areas for improvement and providing targeted coaching.

Emergency Medical Technician

American Ambulance Service Inc.
12.2018 - 11.2019
  • Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
  • Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
  • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
  • Ensured accurate documentation of patient information, assessment findings, interventions performed, and overall condition by completing detailed reports in compliance with legal requirements and industry standards.

Personal Training Director

LA Fitness
10.2015 - 10.2017
  • Created and submitted daily productivity reports.
  • Set monthly goals and quotas.
  • Supervised and managed 8 personal training employees.
  • Designed innovative group classes that catered to different skill levels and interests, attracting new clientele while retaining existing members at the same time.
  • Planned and directed fitness operations for facility bringing in more than $40,000 in monthly business.

Lead Security Guard

King Tut's Lounge
05.2014 - 12.2015
  • Streamlined guard scheduling processes, optimizing shift rotations for maximum efficiency while reducing overtime expenses.
  • Managed a team of security guards, ensuring optimal performance and adherence to established protocols.
  • Improved communication within the security team by establishing clear lines of reporting and information sharing processes.
  • Maintained detailed records of daily activities, incidents, and visitor logs to ensure accurate documentation.

Sales Lead

Precession Compounding
03.2013 - 06.2015
  • Handled client accounts for the pharmacy, working with over 40 doctors on a weekly basis.
  • Visited each doctor daily and weekly for follow ups, providing excellent customer service and product knowledge.
  • Making presentations of products offered for new accounts/doctors to be able to prescribe to his patients.
  • Supervised two reps directly under myself, ensuring quotas and follow ups were being achieved
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Up-sold and cross-sold products effectively, driving sales and increasing revenue.

Education

Technical Certificate - Firefighter Minimum Standards

Valencia College School of Public Safety
Orlando
10-2019

Technical Certificate - Emergency Medical Technician

Valencia School of Public Safety
Orlando FL
12-2018

GED -

Paul J. Hagerty High School
Oviedo FL
05-2014

Skills

  • Critical decision-making skills
  • Multilingual communication
  • CPR, First Aid, BLS
  • Leadership and team building
  • Results-driven approach
  • Physical fitness
  • Skilled negotiator
  • Resilience and persistence
  • Public safety
  • De-escalation techniques

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Life Insurance Broker

Klever Financial
01.2025 - Current

Health Insurance Agent

United States Health Advisors
08.2024 - 01.2025

General Manager

Crunch Fitness Gym
01.2022 - 08.2024

Personal Training Director

The Zoo Health Club
12.2019 - 12.2021

Emergency Medical Technician

American Ambulance Service Inc.
12.2018 - 11.2019

Personal Training Director

LA Fitness
10.2015 - 10.2017

Lead Security Guard

King Tut's Lounge
05.2014 - 12.2015

Sales Lead

Precession Compounding
03.2013 - 06.2015

Technical Certificate - Firefighter Minimum Standards

Valencia College School of Public Safety

Technical Certificate - Emergency Medical Technician

Valencia School of Public Safety

GED -

Paul J. Hagerty High School

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