Sebastian Perez
Katy,TX
Summary
Highly skilled in customer service, with valuable experience as a waiter, adept at managing high-end dining environments and relationships. Possess strong communication and interpersonal skills, creating positive guest experiences, and work environment. With a proven ability to improve workflow and enhance team efficiency. Known as a dependable, hardworking, problem solver that is proud to put his name on his work.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Gauchos Do Sul - Katy
Katy, TX
12.2022 - Current
- Explained menu items, describing ingredients and cooking methods upon request.
- Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
- Assisted with training new employees on proper table setting, menu knowledge, and customer service techniques.
- Trained new employees to perform duties.
- Prepared drinks according to standard recipes.
Server
Gauchos Do Sul - Westheimer
Houston, TX
03.2022 - 12.2022
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Provided excellent customer service to ensure satisfaction.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Ensured that each guest was served courteously, quickly, and efficiently.
Server/Bartender
Pablo's Restaurant and Club
Katy, TX
03.2021 - 03.2022
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Prepared drinks according to standard recipes.
- Greeted customers, answered questions and recommended specials to increase profits.
Education
High School Diploma -
Cinco Ranch High School
Katy, TX05-2019
Some College (No Degree) - Finance
Houston Community College
Houston, TXSkills
- General food knowledge
- Beverage preparation
- Customer service
- Selling skills
- Employee training
- Attention to detail
- Problem solving
- Wine knowledge
- Spirit knowledge
- Personal organization
- Interpersonal skills
- Positive and professional
Affiliations
- Brasilian Jiu-Jitsu martial artist
- Day-trader
- Church on Sundays
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Portuguese
Professional
Accomplishments
- Won selling competitions
Certification
- Current Food Handlers and TABC
References
References available upon request.
Timeline
Server
Gauchos Do Sul - Katy
12.2022 - Current
Server
Gauchos Do Sul - Westheimer
03.2022 - 12.2022
Server/Bartender
Pablo's Restaurant and Club
03.2021 - 03.2022
High School Diploma -
Cinco Ranch High School
Some College (No Degree) - Finance
Houston Community College
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