Sebastian porraz
Deer Park,TX
Summary
Proven leader with extensive experience at BreWingZ Restaurant and Bar, adept in employee training and performance evaluation. Excelled in fostering team leadership and enhancing customer service, significantly improving operational efficiency. Skilled in data analysis and clear communication, effectively managed and resolved conflicts, driving positive organizational change.
Overview
3
3
years of professional experience
Work History
Manager
BreWingZ Restaurant and Bar
Houston, TX
02.2024 - Current
- Conducted performance reviews for team members.
- Created monthly reports for senior management summarizing operational performance metrics.
- Directed recruitment, hiring, and training of new staff members.
- Provided leadership during times of organizational change or crisis situations.
- Conducted performance evaluations, providing feedback and coaching for team development.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Analyzed business performance data and forecasted business results for upper management.
Server
BreWingZ Restaurant and Bar
Houston , TX
02.2023 - Current
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Served food and beverages to patrons and confirmed complete orders.
- Took orders from customers accurately and in a timely manner.
- Provided excellent customer service to ensure satisfaction.
Cook
Neighborhood scoop
Pasadena, TX
06.2022 - 10.2025
- Used standardized recipes and other instructions to prepare food.
- Organized storage areas for efficient usage of space.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Prepared and served meals by reviewing recipes and combining and cooking ingredients.
- Made meals in accordance with company standards and requirements.
Education
High School Diploma -
South Houston High School
South Houston, TX05-2023
General Studies
San Jacinto College
Pasadena, TXSkills
- Team leadership
- Employee training
- Performance evaluation
- Shift scheduling
- Clear communication
- Time management
- Customer service
- Data analysis
Timeline
Manager
BreWingZ Restaurant and Bar
02.2024 - Current
Server
BreWingZ Restaurant and Bar
02.2023 - Current
Cook
Neighborhood scoop
06.2022 - 10.2025
High School Diploma -
South Houston High School
General Studies
San Jacinto College
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