Sebastian Reyes
San Juan,TX
Summary
Results driven professional with extensive experience at Hidalgo County Justice of Peace, excelling in document management and attentive customer service. Proven ability to enhance operational efficiency and foster strong relationships, utilizing problem solving skills to address challenges effectively. Committed to maintaining confidentiality and delivering exceptional service in fast paced environments.
Overview
4
4
years of professional experience
Work History
Clerk
HIdalgo County Justice of Peace
Edinburg, TX
06.2026 - Current
- Processed legal documents and filings, ensuring compliance with court standards.
- Managed case scheduling, optimizing workflow for timely hearings and resolutions.
- Assisted in maintaining accurate records within case management software systems.
- Coordinated communication between court personnel and external stakeholders for efficient operations.
Election Field Service
Hidalgo County Elections
Edinburg, TX
01.2026 - 06.2026
- Facilitated voter registration and ensured compliance with election laws.
- Coordinated setup and breakdown of polling locations, maintaining organization and accessibility.
- Monitored voting equipment functionality, troubleshooting technical issues as needed.
- Trained and guided new poll workers on procedures and best practices for operations.
Door Technician
STX DOORS
San Juan Tx
05.2025 - 01.2026
- Installed, repaired, and maintained various door systems to ensure optimal functionality.
- Collaborated with team members to troubleshoot and resolve complex door-related issues.
- Conducted routine inspections to identify potential safety hazards in door operations.
- Utilized power tools and specialized equipment for efficient installation and repair processes.
Costumer Service
Walmart
Edinburg, TX
05.2024 - 05.2025
- Managed business customer service, responding to requests and concerns promptly.
- Provided excellent customer service, fostering repeat business from satisfied patrons.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Maintained an organized cart retrieval system to ensure consistent availability for customers during peak hours.
- Increased team morale, leading safety training sessions.
Provider Service
Amistad Provider Agency
Edinburg, TX
01.2023 - 01.2024
- Conducted regular safety assessments of the home environment, identifying potential hazards and implementing solutions accordingly.
- Monitored clients'' health conditions, promptly reporting any concerns to medical professionals for proper intervention.
- Maintained detailed records of client progress, using data to adjust care plans as necessary.
- Assisted clients with daily living activities, promoting their independence and dignity.
- Developed strong relationships with clients and their families, fostering trust and open communication.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
Education
Criminal Justice
The University of Texas Rio Grande Valley
Edinburg, TXSkills
- Attentive customer service
- Customer service and retention
- Active listening
- Telephone etiquette
- Database entry
- Document management
- Bookkeeping
- Confidentiality
- Attention to detail
- Problem-solving
- Organizational skills
Languages
English
Spanish
Timeline
Clerk
HIdalgo County Justice of Peace
06.2026 - Current
Election Field Service
Hidalgo County Elections
01.2026 - 06.2026
Door Technician
STX DOORS
05.2025 - 01.2026
Costumer Service
Walmart
05.2024 - 05.2025
Provider Service
Amistad Provider Agency
01.2023 - 01.2024
Criminal Justice
The University of Texas Rio Grande Valley