SEBASTIAN RUIZ
City of London - England
Summary
Security professional with over 8 years of experience in corporate security operations, emergency response, and first aid. Proven track record in managing incidents and key holding duties while leading teams effectively. Recognized for contributions to standard operating procedures and emergency response plan enhancements.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Safety & Security Officer
SECURITAS UK
01.2022 - Current
- Coordinated emergency services liaison during incidents and urgent site needs.
- Handled first aid responses and supported colleagues until medical help arrived.
- Mentored team members, guided shift handovers, and maintained consistent standards.
- Supported SOP and ERP development by contributing updates and practical guidance.
- Acted as key holder to secure premises and control access.
- Maintained clean, safe working environments to eliminate accident risks.
- Resolved customer queries and problems using effective communication and providing step-by-step solutions.
- Trained and mentored new members of the team.
- Prepared range of written communications, documents and reports.
- Coordinated with facility managers to address fire safety concerns, implementing corrective actions to mitigate risks effectively.
- Facilitated emergency evacuation drills, evaluating performance and making improvements to procedures.
Security Officer
SECURITAS UK
01.2018 - 01.2022
- Maintain access control and manage visitor entry schedules and checks.
- Log incident details and support investigations through factual reporting.
- Provide emergency response support by coordinating first actions and scene safety.
- Delivered polite, professional customer service to enhance business reputation through positive first impressions.
- Facilitated smooth check-in and check-out for guests, maintaining high levels of customer satisfaction.
- Managed complaints with calm, clear communication and problem-solving.
- Managed small and large scale events, conferences and seminars.
- Inspected facilities ahead of conferences to maintain quality standards.
- Advised all delivery drivers regarding drop off, pick up and dump loads across site to provide accurate directions and instructions.
- Responded to first aid incidents effectively while maintaining calm composure.
Construction Security Officer
DARK KNIGHT SECURITY
01.2018 - 12.2018
- Patrolled various premises to prevent and detect signs of intrusion, ensuring the safety of personnel and property.
- Verified identification for authorised personnel and visitors to property.
- Issued visitor passes and temporary badges, keeping records of entry and exit to maintain security clearance levels.
- Handled lost and found property, ensuring items were securely stored and returned to their rightful owners.
- Provided first aid and emergency support to individuals in distress until the arrival of medical professionals.
- Inspected firefighting equipment and safety devices regularly, reporting malfunctions and facilitating necessary repairs.
Security Officer
SERVEST SA
01.2017 - 12.2018
- Monitored entry and exit points, managing access for authorised personnel and visitors to maintain security.
- Patrolled premises regularly, ensuring safety and security of guests and staff members.
- Dealt with challenging situations safely and professionally, demonstrating best practices to colleagues.
- Conducted thorough security checks at door to prevent unauthorised entry into premises.
Cleaning Supervisor
REGULAR CLEANING
01.2016 - 12.2017
- Maintained accurate records of cleaning schedules, staff attendance, and inventory levels for efficient operation.
- Organised cleaning and equipment storage areas for easy access.
- Monitored stock levels for cleaning supplies and equipment, using daily inventory reports for guidance.
- Addressed customer complaints regarding cleanliness, taking immediate action to resolve issues and restore satisfaction.
- Supervised and supported all new personnel to maximise quality of service and performance.
- Supervised team of cleaners, delegating tasks and overseeing completion to maintain high cleanliness standards.
- Trained new cleaning staff on proper techniques and use of equipment, enhancing team capabilities.
- Reported maintenance issues to management, minimising potential safety risks.
- Facilitated team meetings to discuss progress, address challenges, and plan for upcoming tasks.
- Settled employee disputes and answered questions to keep operations running smoothly.
- Coordinated with external contractors for specialised cleaning services, ensuring quality standards were met.
- Wrote professional business correspondence to connect with staff and handle external matters.
Education
English & Maths
Westminster Kingsway College
City of LondonESOL, Match, IT
Waltham Forest College
City of LondonPrimary School
Liceo Mixto Sevilla Valle
ColombiaSkills
- STARS qualified
- Security operations and access control
- Incident management and emergency response
- Fire safety training
- Crowd control efficiency
- Team leadership and stakeholder management
- SOP and ERP development
- Customer service excellence
- Incident reports
- Fire safety knowledge
- CPR and First Aid
- MS Office Suite
- ACT trained
Certification
- SIA Door Supervisor, Active
- SIA CCTV Licence, In Progress
- Full UK Driving Licence, In Progress
Websites, Portfolios and Profiles
linkedin.com/in/sebruizo
Languages
English
Advanced
C1
Spanish
Proficient
C2
Timeline
Safety & Security Officer
SECURITAS UK
01.2022 - Current
Security Officer
SECURITAS UK
01.2018 - 01.2022
Construction Security Officer
DARK KNIGHT SECURITY
01.2018 - 12.2018
Security Officer
SERVEST SA
01.2017 - 12.2018
Cleaning Supervisor
REGULAR CLEANING
01.2016 - 12.2017
English & Maths
Westminster Kingsway College
ESOL, Match, IT
Waltham Forest College
Primary School
Liceo Mixto Sevilla Valle