Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Service Coordinator
Discount Tire
Sumter, SC
03.2025 - Current
Coordinated service schedules to optimize workflow and enhance customer satisfaction.
Assisted in managing inventory levels, ensuring timely replenishment of tire supplies.
Supported customer inquiries by providing accurate product information and service options.
Collaborated with technicians to streamline service processes and reduce turnaround times.
Maintained detailed records of customer interactions and service requests for quality assurance.
Developed strong relationships with customers through effective communication and follow-up strategies.
Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
Maintained accurate records of all service activities, facilitating smooth communication between clients and technicians.
Resolved customer complaints and issues to drive satisfaction and loyalty.
Coordinated and monitored service activities to confirm work met all requirements.
Construction Worker
BluStone Construction
Sumter, SC
05.2023 - 03.2025
Mixed concrete, mortar and other materials to prepare building material.
Measured distances accurately using tape measures or laser measuring devices.
Loaded materials and tools into vehicles and unloaded upon arrival at jobsites.
Cleaned or prepared construction sites to eliminate hazards.
Completed carpentry work and installed crown molding and wood flooring to meet customer preferences.
Measured and marked cutting lines on wood and raw materials.
Maintained clean and organized workplace to optimize performance, efficiency and safety.
Selected tools, equipment and materials from storage to transport to work site.