Sebastian Shaul
Brooklyn,NY
Summary
I am a dedicated automotive professional committed to delivering exceptional service and maintaining the highest quality standards. I aim to continue to utilize my strong problem-solving abilities and continuous drive for improvement to provide a passionate knowledge and service enhancing operational efficiency and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Dispatcher & Quality Control Specialist
Jaguar Land Rover of Brooklyn
Coney Island
06.2024 - Current
- Conduct quality control checks on all vehicles, monitoring and documenting incoming and outgoing vehicle information.
- Maintain open lines of communication regarding the quality control process and outcomes.
- Write repair orders for all pre-delivery vehicles, and book and review pre-delivery repair orders.
- Provide excellent communication, familiarity with automotive repair processes, and strong attention to detail and organizational skills.
Automotive Technician
Mercedes Benz of Brooklyn
Bath Beach
02.2023 - 06.2024
- Performed timely repairs and maintenance using multipoint inspection tools and warranty policies to uphold a high workmanship standard.
- Remained informed and actively participated in training, enhancing skills and techniques used during service.
- Created lasting impressions through exceptional customer service, continuously focusing on creating a world-class experience.
Automotive Technician
Elite Mitsubishi
Jamaica
10.2022 - 02.2023
- Carried out tasks as an apprentice, learning techniques and skills as a technician that could be utilized on a day-to-day basis within the automotive service industry.
- Assisted in completing mileage-based service interval requirements and repairs.
- Focused on keeping a clean and organized workspace, improving efficiency, and maintaining safety and reliability.
Commercial Delivery Driver
Autozone
Coney Island ave
01.2022 - 10.2022
- Operated delivery vehicles transporting parts to commercial clientele.
- Maintain product knowledge and promotional information through AutoZone systems.
- Provided high-quality customer service and assisted customers in-store between deliveries.
Education
Automotive engineering certification -
Lincoln Technical Institute
Queens02.2023
Skills
Consistent Timeliness
Committed Professional
Diverse Expertise
Effective Communicator
Independent Problem Solver
Timeline
Dispatcher & Quality Control Specialist
Jaguar Land Rover of Brooklyn
06.2024 - Current
Automotive Technician
Mercedes Benz of Brooklyn
02.2023 - 06.2024
Automotive Technician
Elite Mitsubishi
10.2022 - 02.2023
Commercial Delivery Driver
Autozone
01.2022 - 10.2022
Automotive engineering certification -
Lincoln Technical Institute
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