Talented student, who goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale.
Overview
4
4
years of professional experience
Work History
Operations Associate
The Bay Club Company
Novato, CA
06.2022 - 09.2026
Coordinated member service workflows, resolving inquiries and supporting seamless club operations.
Processed billing, membership updates, and account changes with accuracy and confidentiality.
Managed reservation schedules for tee times, lessons, and amenities using club software.
Supported front desk operations by handling check-ins, calls, and guest communications.
Golf Skills Instructor
Bay Club Stonetree
Novato
06.2024 - 09.2026
Adapted lesson plans to match varied learning styles and support comprehension.
Monitored participant progress and adjusted instruction to reinforce skill retention.
Assessed competency gaps and provided targeted coaching to improve learner confidence.