SEBASTIAN STAKER
Batavia
Summary
Results-driven individual with expertise in customer service and sales transactions. Demonstrated ability to foster positive guest relations and drive sales through effective communication and teamwork, ready to contribute to organizational success.
Detail-oriented professional with a strong background in customer service and front desk operations. Known for exceptional problem-solving skills and effective planning, ensuring seamless guest relations and enhancing overall satisfaction.
Overview
5
5
years of professional experience
Work History
Pool Technician
Cincinnati Pool Management
05.2024 - Current
- Conducted routine maintenance on commercial and residential swimming pools, ensuring optimal water quality.
- Analyzed water chemistry and adjusted chemical levels to meet safety standards.
- Utilized pool equipment, including vacuums and skimmers, for efficient cleaning and upkeep.
- Implemented preventative maintenance schedules to minimize equipment failures and repair costs.
- Woke up at 6:00am everyday for three consecutive summers, and never missed a day during season. Each season lasted 100+ days.
- During the off season of my second & third year I was the Lead for multiple teams sent out to open/close pools.
- Was selected "Technician of the Month" over 5 times & received "Technician of the Year" my second season.
Front Desk Associate
J. Salandino Collection
01.2025 - Current
- Executed daily sales transactions accurately using point-of-sale systems.
- Developed strong product knowledge to effectively address customer inquiries and concerns.
- Implemented visual merchandising strategies to enhance store appeal and drive sales.
- Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
- Assisted customers in selecting footwear based on style, comfort, and fit preferences.
Shoe Reseller
Myself
08.2021 - Current
- Developed and executed online marketing strategies to increase product visibility.
- Managed inventory levels and supplier relationships for optimal stock management.
- Analyzed market trends to identify profitable resale opportunities.
- Established and maintained customer service protocols to enhance client satisfaction.
- Made over 120+ personal connections with people all over the United States and even some over seas.
- Since beginning the business we've sold over 5,000 pairs of shoes and countless pairs of exclusive clothing.
Front Desk Sales Associate
Crunch Fitness
08.2024 - 07.2025
- Managed front desk operations, ensuring seamless member check-in and account management.
- Processed membership sales, delivering exceptional customer service and support during inquiries.
- Trained new associates on front desk procedures, enhancing team performance and service quality.
- Maintained an organized workspace, ensuring a welcoming environment for guests upon arrival.
- Resolved member concerns efficiently, fostering a positive gym environment and high retention rates.
- Implemented promotional strategies to boost membership sales and engagement within the community.
- Collaborated with management to improve front desk workflows, increasing overall efficiency in daily operations.
Education
High School Diploma -
West Clermont High School
Cincinnati, OH2024
Skills
- Time management
- Problem-solving skills
- Listening skills
- Guest relations
- Cash handling
- Customer service
- Front desk management
- Effective planning
- Team supervision
- Teamwork
- Multitasking Abilities
- Decision-making
Timeline
Front Desk Associate
J. Salandino Collection
01.2025 - Current
Front Desk Sales Associate
Crunch Fitness
08.2024 - 07.2025
Pool Technician
Cincinnati Pool Management
05.2024 - Current
Shoe Reseller
Myself
08.2021 - Current
High School Diploma -
West Clermont High School