Summary
Overview
Work History
Education
Skills
Timeline
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Sebastian Turnbull

Byron Center,MI

Summary

Dynamic IT professional with a proven track record at TEKsystems, excelling in desktop support and software installation. Adept at leveraging Microsoft 365 and ServiceNow to enhance operational efficiency. Known for strong problem-solving abilities and exceptional communication skills, I thrive in fast-paced environments, consistently delivering tailored solutions that meet business needs.

Overview

2
2
years of professional experience

Work History

DESKTOP SUPPORT

TEKsystems
Grand Rapids, MI
11.2023 - 03.2024
  • Successfully set up and configured diverse operating systems such as Windows, macOS, and Linux to meet specific business requirements
  • Installed and configured software solutions tailored to the company's needs, ensuring seamless functionality across departments
  • Assembled and configured computer hardware, optimizing systems for enhanced performance and productivity
  • Created detailed documentation, manuals, and reports facilitating efficient system operations and user training
  • Monitored and managed desktop support, IT services and VIP support functions to boost performance.

NURSE TECHNICIAN

Corewell Health
Grand Rapids, MI
03.2023 - 08.2023
  • Verified patient identity, explained procedures, assisted in changing into surgical attire, and performed tasks like recording vital signs and administering preoperative medications under supervision
  • Monitored patients in the recovery room, ensured their comfort, maintained clear airways, administered postoperative medications, and documented their condition while reporting concerns to the nursing staff

IT HELP DESK SUPPORT

PSG a Dover Company
Grand Rapids, MI
03.2022 - 08.2022
  • Responded to employee support desk tickets for a company of over 200 employees
  • Provided support on Microsoft tools (i.e
  • Outlook, Teams, and PowerBI)
  • Installed and managed software with admin access
  • Assisted with training a new employee on Microsoft tools and company IT policies
  • Completed IT related tasks, such as: printer set up, driver updates, IT equipment setup and inventory, and imaging and updating new laptops and other hardware

Education

Bachelor of Science - Computer Information Systems

Grand Valley State University
Grand Rapids, MI
04-2026

Skills

  • Java
  • Microsoft 365
  • PowerBI
  • ServiceNow
  • Desktop Support
  • Azure
  • Excellent Written/Verbal Communication
  • Strong Problem Solver
  • Curious and passionate learner
  • Technical support
  • Software installation
  • Documentation creation

Timeline

DESKTOP SUPPORT

TEKsystems
11.2023 - 03.2024

NURSE TECHNICIAN

Corewell Health
03.2023 - 08.2023

IT HELP DESK SUPPORT

PSG a Dover Company
03.2022 - 08.2022

Bachelor of Science - Computer Information Systems

Grand Valley State University

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Sebastian Turnbull