Im currently a student taking Hvac courses at Palomar College. Fast Learner, Hardworking, and passionate job seeker with strong customer service skills eager to get into the field.
Overview
1
1
Certification
Work History
Shift Lead
Little Caesars
06.2023 - 12.2023
Completed store opening and closing procedures and balanced tills.
Trained new employees and delegated daily tasks and responsibilities.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Trained and mentored new employees to maximize team performance.
Kept employees operating productively and working on task to meet business and customer needs.
Responded to and resolved customer questions and concerns.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Helped store management meet standards of service and quality in daily operations.
Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Crew Member
Little Caesars
12.2022 - 06.2023
Worked front counter and other areas.
Worked well with teammates and accepted coaching from management team.
Took orders, prepared meals, and collected payments.
Provided excellent customer service by greeting customers and meeting quality expectations.
Cleaned and maintained all areas of restaurant to promote clean image.
Kept food preparation area, equipment, and utensils clean and sanitary.
Operated cash register to ring up final bill and process various forms of payment.
Escalated problems or complaints to relevant supervisor or manager for resolution.
Accurately operated cash register to process customer payments.
Crew Member
Little Caesars
03.2021 - 09.2021
Worked front counter and other areas.
Worked well with teammates and accepted coaching from management team.
Cleaned and maintained all areas of restaurant to promote clean image.
Kept food preparation area, equipment, and utensils clean and sanitary.
Took orders, prepared meals, and collected payments.
Collaborated with team members to complete orders.
Education
No Degree - Heating, Air Conditioning, And Refrigeration Installation And Repair
Palomar College
San Marcos, CA
08.2023 - 12.2023
High School Diploma -
Guajome Park Academy
Vista, CA
06.2023
Certification
EPA 608 Universal Certification
Timeline
No Degree - Heating, Air Conditioning, And Refrigeration Installation And Repair