Sebastian Rafael Fonseca
Laredo,TX
Summary
Resourceful Event Services Assistant known for high productivity and efficient task completion. Skilled in event planning, coordination, and execution with strengths in client communication, problem-solving, and logistical management. Excel in team collaboration, adaptability, and maintaining positive client relationships to ensure successful event outcomes.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Event Services Assistant
Laredo College
Laredo , TX
04.2024 - Current
- Assisted with the coordination of event services and logistics, including setup, breakdown and staffing.
- Provided support to ensure smooth running of events onsite, ensuring all equipment was set up correctly and ready for use in advance of events.
- Answered incoming calls and directed them to the appropriate department or individual.
- Provided customer service support for customers with questions or technical issues.
Crew Member
McDonald's
Laredo, TX
11.2021 - 01.2024
- Educated customers on menu items and product ingredients.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Assisted in the preparation of food items such as hamburgers, nuggets, fries, and coffee.
- Followed all safety guidelines while operating equipment, such as fryers and ovens.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Adhered to health department regulations regarding food handling procedures.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Wiped down tables and equipment, swept and refilled stock.
Education
High School Diploma -
United High School
Laredo, TX05-2023
Some College (No Degree) - Secondary Education
Laredo College
Laredo, TXSkills
- Foodservice support
- Facilities preparation
- Event planning knowledge
- Event Setup and Breakdown
- Call center experience
- Problem-solving abilities
- Customer Service
- Organizational Skills
- Professional telephone demeanor
- Courteous demeanor
- Teamwork and Collaboration
- Following Instructions
- Spanish translation
- Bilingual in English and Spanish
- Teacher Aid Certificate
Certification
- Teacher Aid Certificate
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Affiliations
- Tennis
- Workout as hobby
Timeline
Event Services Assistant
Laredo College
04.2024 - Current
Crew Member
McDonald's
11.2021 - 01.2024
- Teacher Aid Certificate
High School Diploma -
United High School
Some College (No Degree) - Secondary Education
Laredo College
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