Errol Giordani

Responsible for managing , reviewing and attempting to resolve disputes regarding public assistance. Conduct in person and/or telephone conferences to determine whether cases can be resolved. Advise and explain Fair Hearing processes to clients and/or their representative of their rights to appeal any adverse conference decisions to the NYS Department of Social Service Fair Hearing division. Prepare electronic Fair Hearing evidence packets through use of FHEMS System. Communicate with Fair Hearing Representatives to ensure that all evidence packets are complete and that any resolutions taken part of the packet.

Investigating allegations and potential abuse or neglect within 24 hrs. Assessing safety by interviewing family members, professional and law officers to determine if a child is in imminent danger and assessing risk of future harm. Providing services by offering rehabilitative services such as counseling or parenting classes to families to address issues causing the risk. Filing petitions in Family Court and in cases of severe danger, removing children from the home into Foster Care.