Gabrielle Larose
Ottawa,ON
Summary
Experienced with thorough investigation and assessment of insurance claims. Excelled in customer service roles, enhancing customer satisfaction and operational efficiency. Demonstrates strong bilingual communication and organizational skills, with a proven ability to multitask and thrive under pressure.
Overview
4
4
years of professional experience
Work History
Claims Examiner
My Canada Life
08.2024 - Current
- Analyze claim forms, medical records and other documentation to determine if the claim falls within the policy coverage
- Evaluate the specific terms and conditions of the insurance policy to determine the appropriate payout amount.
- Refer complicated or disputed claims to higher levels or specialized investigators
- Supported team members, sharing expertise in dental coding systems and insurance policies to improve overall performance.
Cashier
Calypso Water Park
06.2022 - 08.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
Sail Outdoor Sport Store
01.2021 - 05.2022
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
École Secondaire Béatrice-Desloges
Orleans,ON06-2024
Skills
- Strong communication skills in french and english
- Ability to work under pressure
- Strong work ethic
- Multitasking and organization
- Time management
- Excellent customer service skills
Timeline
Claims Examiner
My Canada Life
08.2024 - Current
Cashier
Calypso Water Park
06.2022 - 08.2024
Cashier
Sail Outdoor Sport Store
01.2021 - 05.2022
High School Diploma -
École Secondaire Béatrice-Desloges
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