Sebastián Méndez
Norwalk,CT
Summary
Dynamic and dedicated professional with extensive experience at Costa Vino Wine Bar, excelling in customer service and order management. Proven ability to enhance guest satisfaction through strong multitasking and attention to detail, while maintaining a pristine dining environment. Recognized for training new staff and resolving complaints effectively, fostering loyalty and repeat business.
Overview
2026
2026
years of professional experience
Work History
Waiter,bartender
Tablao Wine Bar and Restaurant
Norwalk
2022 - Current
- Provided excellent customer service by promptly addressing guest inquiries and ensuring satisfaction.
- Assisted in taking food and beverage orders, accurately relaying details to kitchen staff.
- Maintained cleanliness of dining area, ensuring a welcoming atmosphere for patrons.
- Collaborated with team members to coordinate efficient table service during peak hours.
Restaurant Waiter
Costa Vino Wine Bar
Norwalk, CT
2024 - 2025
- Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
- Managed food and beverage orders efficiently, ensuring timely delivery to guests.
- Collaborated with kitchen staff to ensure accurate order preparation and presentation.
- Trained new waitstaff on service standards, menu knowledge, and operational procedures.
- Utilized POS system for order entry and payment processing, maintaining accuracy in transactions.
- Maintained cleanliness and organization of dining area, contributing to positive guest experiences.
- Assisted in inventory management by tracking stock levels and reporting shortages to management.
- Resolved guest complaints promptly, ensuring a harmonious dining environment and repeat business.
Education
High School Diploma - Turismo, Ciencias De La Hospitalidad Y Atencion Al
Universidad De Cuenca
Cuenca Ecuador 06.2017
Skills
Strong multitasking
Time management
Customer service
Attention to detail
Cleanliness
Order taking
Professional appearance
Order management
Languages
Español
Native or Bilingual
Timeline
Waiter,bartender
Tablao Wine Bar and Restaurant
2022 - Current
Restaurant Waiter
Costa Vino Wine Bar
2024 - 2025
High School Diploma - Turismo, Ciencias De La Hospitalidad Y Atencion Al
Universidad De Cuenca