Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sebatunzi Mbonyundi

Ankeny

Summary

Compassionate caregiver with a proven track record at J. Flowers Health Institute, adept at developing personalized care plans and enhancing client satisfaction. Skilled in time management and problem-solving, I foster strong relationships while ensuring clients' safety and comfort. Committed to improving service delivery and operational efficiency.

Experienced with providing compassionate and attentive care to individuals in need. Utilizes strong interpersonal skills and empathy to connect with clients and support their daily living activities. Knowledge of managing medication schedules and coordinating with healthcare providers to ensure comprehensive care plans.

Overview

6
6
years of professional experience

Work History

Caregiver

Self-employeed
Ankeny, IA
01.2025 - Current
  • Assisted clients with daily living activities, ensuring comfort and safety.
  • Developed personalized care plans based on individual needs and preferences.
  • Monitored client health conditions and reported changes to family members.
  • Coordinated appointments, transportation, and medication schedules for clients.

Client Liaison

J. Flowers Health Insitute.
Houston, TX
05.2024 - 11.2025
  • Facilitated communication between clients and healthcare teams to ensure seamless service delivery.
  • Managed client inquiries and provided timely resolutions to enhance customer satisfaction.
  • Developed and maintained strong relationships with clients, fostering trust and loyalty.
  • Coordinated client meetings and follow-ups, ensuring all concerns were addressed effectively.

Team Leader

Dollar Tree Distribution Center
Houston, TX
12.2019 - 03.2023
  • Supervised daily operations, ensuring adherence to safety protocols and efficiency standards.
  • Trained and mentored team members on best practices and operational procedures.
  • Implemented process improvements that enhanced workflow and reduced downtime.
  • Coordinated inventory management, optimizing stock levels and minimizing discrepancies.

Education

Houston Community College
Houston, TX

High School Diploma -

Lee High School
Houston, TX
06-2013

Skills

  • Respectful and compassionate
  • Time management
  • Elderly care
  • Problem-solving
  • Medical record-keeping
  • Direct patient care
  • Documentation
  • HIPAA compliance
  • Records management
  • Clear communication

Languages

English
Native or Bilingual
Kinyarwanda
Native or Bilingual
Swahili
Professional Working

Timeline

Caregiver

Self-employeed
01.2025 - Current

Client Liaison

J. Flowers Health Insitute.
05.2024 - 11.2025

Team Leader

Dollar Tree Distribution Center
12.2019 - 03.2023

Houston Community College

High School Diploma -

Lee High School