Summary
Overview
Work History
Education
Skills
Timeline
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Sebon Graus

Dayton,OH

Summary

Dedicated and detail-oriented professional with a strong background in providing exceptional customer service. Proven ability to deliver prompt and accurate assistance to clients while ensuring adherence to best practices. Adept at leveraging effective communication skills and technical knowledge to exceed customer expectations in a remote environment.

Overview

3
3
years of professional experience

Work History

Commercial Tire Technician

JDS Commercial Tires
10.2022 - Current


  • Demonstrated expertise in servicing customer vehicles efficiently, meeting daily appointment schedules.
  • Utilized precise techniques for tire replacement and repair, ensuring optimal vehicle safety and maintenance.
  • Successfully performed mounting, and balancing on a diverse range of commercial vehicles, including semi-trucks, dump trucks, and trailers, etc.
  • Safely and proficiently operated tire changers and repair maintaining a commitment to operational excellence.
  • Consistently met and exceeded service targets, resulting in enhanced customer satisfaction ratings.
  • Contributed to a consistent process of tire maintenance, reducing vehicle downtime.
  • Collaborated with cross-functional teams to address complex tire-related issues, showcasing strong teamwork and problem-solving skills.



Commercial Tire Technician

Gem City Tire
05.2020 - 10.2022
  • Goodyear tire technician certification
  • Demonstrated expertise in servicing customer vehicles efficiently, meeting daily appointment schedules.
  • Utilized precise techniques for tire replacement and repair, ensuring optimal vehicle safety and maintenance.
  • Successfully performed mounting, and balancing on a diverse range of commercial vehicles, including semi-trucks, dump trucks, and trailers, etc.
  • Safely and proficiently operated tire changers and repair maintaining a commitment to operational excellence.
  • Consistently met and exceeded service targets, resulting in enhanced customer satisfaction ratings.
  • Contributed to a consistent process of tire maintenance, reducing vehicle downtime.
  • Collaborated with cross-functional teams to address complex tire-related issues, showcasing strong teamwork and problem-solving skills.

Education

High School Diploma -

Butler High School
Vandalia, OH
06.2017

Skills

  • Business Operations
  • Customer Service
  • Communication Skills
  • Problem solving
  • Tire Casing Inspections
  • Manufacturer Specifications
  • Optimal Safety
  • Attention to detail

Timeline

Commercial Tire Technician

JDS Commercial Tires
10.2022 - Current

Commercial Tire Technician

Gem City Tire
05.2020 - 10.2022

High School Diploma -

Butler High School

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Sebon Graus