Sebrina Palmer
Heron,Montana
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Teacher's Assistant
Clearview Acadamy
Heron , Montana
2019.01 - Current
- Maintained accurate records of student attendance, grades, and behavior reports.
- Monitored student progress, providing feedback and support as needed.
- Tutored and assisted children individually and in small groups to help master assignments and reinforce learning concepts.
Call Center Representative
Billy Graham prayer line
Heron , Montana
2022.03 - 2023.06
- Followed standard processes and procedures for proper escalation of unresolved issues to appropriate internal teams.
- Maintained high levels of professionalism while interacting with customers via phone or email.
- Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
- Answered, screened and processed high volume of calls daily with call management system and web-based communications.
Caregiver
Sandra scarlott
Clark Fork , ID
2018.01 - 2019.12
- Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Maintained clean and well-organized environment for client happiness and safety.
- Built strong and trusting rapport with clients and loved ones.
Baker
Clark fork pantry
Clark Fork , Montana
2014.03 - 2016.02
- Prepared dough for a variety of bakery items such as breads, pastries, pies, cakes and cookies.
- Measured out ingredients accurately to ensure consistent product quality.
- Followed food safety guidelines while preparing all food items.
Education
Some College (No Degree) - Biblical Counseling
West Coast Baptist College
Lancaster, CASkills
- Student Engagement
- Pastry baking
- Workplace Efficiency
- Positive communication skills
- Work Area Cleanliness
- Individual Counseling
- Basic typing skills
Timeline
Call Center Representative
Billy Graham prayer line
2022.03 - 2023.06
Teacher's Assistant
Clearview Acadamy
2019.01 - Current
Caregiver
Sandra scarlott
2018.01 - 2019.12
Baker
Clark fork pantry
2014.03 - 2016.02
Some College (No Degree) - Biblical Counseling
West Coast Baptist College
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