Sedrecka Moody
Lauderhill,USA
Summary
Dynamic, detail-oriented professional with a robust background in law enforcement records, military logistics, clerical work, and data entry. Currently serving as a Unit Supply Specialist (92Y) in the United States Army Reserve, managing inventory, ensuring compliance with regulations, and maintaining equipment accountability. Proven experience as a Police Records Specialist with the Lauderhill Police Department, handling sensitive information and performing extensive data entry to support daily operations using systems such as NCIC/FCIC and CAD. Highly organized and dependable, proficient in Microsoft Office Suite, and skilled in effective communication with diverse populations while thriving under pressure.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Unite supply specialist Logistics
United States Army
10.2018 - Current
- Responsible for receiving, storing, and securing unit supplies, equipment, and sensitive items. Conduct regular inventories to account for all equipment and supplies and prevent loss or misplacement. Maintains detailed records of supply transactions and uses inventory management systems to track equipment. Ensures adherence to military policies and regulations regarding supply accountability and sensitive item storage. Provides guidance to soldiers on supply procedures, including proper handling and accountability of equipment. Responsible for the transportation and safekeeping of supplies, including sensitive and mission-critical items. May attend training and professional development courses to enhance skills in logistics and supply management. Determines the best methods to manage shortages, locate missing items, and ensure supply readiness.
Police Records Specialist
Lauderhill Police Department
10.2023 - 12.2025
- Enter, update, and maintain police records, reports, and sensitive information in databases such as NCIC/FCIC or other records management systems. Computer-Aided Dispatch (CAD) Organize and maintain files, including crime reports, citations, case files, arrest records, and warrants, ensuring proper documentation and secure storage. Ensure all records and processes comply with federal, state, and local laws, including public records laws and data security protocols. Maintain confidentiality of sensitive information. Assist the public with records requests, accident Coordinate with law enforcement, courts, attorneys, and other agencies to share records or verify information. Respond to inquiries in a timely and professional manner. reports, and background checks as allowed by law. Support law enforcement personnel by providing case-related records and documents. Operate NCIC and FCIC systems to enter, update, and retrieve criminal history, warrants, missing persons, stolen property, and other critical data. Review records for accuracy and completeness. Conduct periodic audits to ensure compliance with regulations and departmental policies. Perform routine administrative tasks, such as answering phones, filing, copying, and processing incoming mail.
Security Guard
Broward County Public Schools
10.2021 - 10.2023
- Monitored visitor access to the campus, ensuring all guests were properly signed in according to established procedures. to provide security and ensure the safety of students, faculty and visitors in the Broward county Public School buildings and surrounding premises by patrolling and operating scanning equipment, Also perform drills bomb threats and fire drills. De-Escalated problems if and when they accrued. Served as a trusted resource to students, providing support and guidance on personal safety concerns when needed. Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs. Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations. Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues with students. Utilized radio, telephone and communications equipment to contact other on-campus personnel and external authorities. De-Escalated problems if and when they accrued.
USPS Mail Carrier
United States Postal Service
Fort Lauderdale, FL
12.2020 - 08.2021
- Delivers letters, documents, and parcels to businesses and homes.
- Travels planned routes on foot or by truck.
- Collects outgoing mail along route, and when necessary, collects money for postage due.
- Sorts mail, including packages, according to delivery sequence.
- Loads sacks and boxes filled with mail onto and off mail truck.
- Maintains logs to monitor delivery rates and vehicle maintenance scheduling.
- Obtains signatures on registered, insured, and certified mail.
- Sells stamps, money orders, and other postal products to customers along route, particularly on rural routes.
- Communicates with dispatcher and modifies route according to instructions when needed.
- Answers questions about USPS or company policies from customers along routes.
- Provides change-of-address cards and other postal forms.
- Operates postal equipment.
Broward County Clerk
Broward County Courthouse
08.2019 - 02.2020
- Perform entry level clerical and operations support functions. Employees in this classification may be responsible for answering general phone inquiries; receiving, sorting, and processing mail; preparing documents for imaging; filing, retrieving, and delivering documents and files; assisting with customer file review and copy requests; creating digital images of documents; and other duties as assigned. Also to perform routine clerical and operations support functions. Employees in this classification may be responsible for docketing functions; accepting documents for recording and calculating and cashiering related taxes and fees; indexing documents; searching official records and fulfilling internal and external copy requests; retrieving documents and entering records for storage and tracking purposes; performing record retention and destruction initiatives; and other duties as assigned.
Roadside Assistant dispatcher customer service
Agero, Inc.
Florida
12.2016 - 02.2018
- Assist customers with setting up roadside assistance through their insurance companies ,such as (Tire change, Towing services, Fuel Delivery, Jump Starts, And Door unlocks).
- Must know how to locate customers with google maps system.
- Assistance the customer with excellent and fast help. Never leave the customer stranded.
- Go over insurance coverage with the customer if needed.
- Retrieve payment information if needed.
Customer Service / Email And Chat
Justice Tween Brands
Pompano Beach, FL
01.2016 - 12.2016
- Answering inbound calls.
- Assisting customers and satisfying their every need.
- Helping customers with their online shopping for clothing.
- Let customers know if items was in stock or out of stock.
- Emailed back customer if they had any concerns.
- Chatted up to three chats.
- Chats must be answered quick and fast timely matter.
- Proper grammar.
- Correct punctuation.
- Tracking orders and informing customers.
Customer Service Representative
AT&T
03.2015 - 01.2016
- Keeping the customer up-to-date on the latest data/entertainment technology and devices, such as Wi-Fi, data devices, TV entertainment tools
- Multi-tasking in a fast paced team environment
- Educating and engaging customers through product demonstrations
- Developing and attaining customer experience and sales objectives for the store.
- Selling all products and services offered by AT&T.
- Provided efficient, courteous customer service and assisted in all aspects of product offerings and services.
Front Desk Receptionist/Data Entry
Marrow elementary school
North Lauderdale, FL
05.2012 - 08.2014
- Responsible to insert all pertinent information into TERMS databases, including student registration, healthcare certificates, and schedules. Daily monitoring of this information generated in OPTISPOOL to ensure data is correct. Manages the receptionist area including greeting visitors in responding to telephones and in person request for information. Maintains the front desk and reception area in a neat and organized fashion. Makes copies since faxes and handle all incoming and out going correspondence. Received and distributes faxes and mail in a timely manner.
Education
High School Diploma -
Blanche Ely High School
Florida05.2014
Skills
- Leadership
- Law Enforcement Records Systems (NCIC/FCIC, CAD) Records Management & Data Entry
- Clerical Operations & Office Administration Inventory Management & Accountability Chain of Custody & Evidence Handling Public Records Laws & Compliance Microsoft Office Suite (Excel, Word, PowerPoint)
- Customer Service & Public Relations Report Processing & Documentation Communication & Interpersonal Skills Problem-Solving & Critical Thinking Time Management & Organization Customer service
Certification
Driver's License
Timeline
Police Records Specialist
Lauderhill Police Department
10.2023 - 12.2025
Security Guard
Broward County Public Schools
10.2021 - 10.2023
USPS Mail Carrier
United States Postal Service
12.2020 - 08.2021
Broward County Clerk
Broward County Courthouse
08.2019 - 02.2020
Unite supply specialist Logistics
United States Army
10.2018 - Current
Roadside Assistant dispatcher customer service
Agero, Inc.
12.2016 - 02.2018
Customer Service / Email And Chat
Justice Tween Brands
01.2016 - 12.2016
Customer Service Representative
AT&T
03.2015 - 01.2016
Front Desk Receptionist/Data Entry
Marrow elementary school
05.2012 - 08.2014
High School Diploma -
Blanche Ely High School
Additional Information
Authorized to work in the US for any employer