Overview
Work History
Education
Skills
Awards
Volunteer Experience
Timeline
Generic

Seeham Seid

Rosemount

Overview

4
4
years of professional experience

Work History

Manager

Hyvee
Lakeville
07.2023 - 09.2025
  • Established processes to ensure efficient workflow throughout the organization.
  • Enhanced team morale and retention through recognition programs and career development opportunities.
  • Managed risk by developing and implementing effective risk management strategies.
  • Negotiated contracts and agreements with vendors and suppliers to reduce costs.

Server

Apple Valley Village
Apple Valley
03.2024 - 08.2025
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Followed health safety guidelines when preparing and serving food products.

Direct Support Professional

The Cottages Group
Burnsville
05.2024 - 08.2025
  • Provided compassionate, hands-on care for residents with physical disabilities, including wheelchair users
  • Assisted with daily living activities such as toileting, dressing, bathing, and grooming
  • Administered medications in accordance with facility protocols and individual care plans
  • Supported safe transfers and mobility for non-ambulatory residents using proper lifting techniques and equipment
  • Maintained a clean, respectful, and dignified environment for all residents
  • Collaborated with healthcare professionals and team members to ensure consistent, quality care
  • Built strong, trusting relationships with residents, prioritizing their comfort, safety, and dignity

IHSS Care Provider

Aria Health
Bloomington/ Eden Prairie/Minneapolis
04.2024 - 06.2025
  • Assisted clients with daily activities such as dressing, bathing, and toileting.
  • Performed light housekeeping duties such as laundry and meal preparation.
  • Attended training sessions related to home health topics or skills enhancement.
  • Maintained a clean, safe environment for clients in their homes.
  • Monitored medication schedules and administered medications as needed.

Virtual Customer Service Representative

Best Buy
Bloomington
02.2025 - 06.2025

Best Buy – Corporate Office (Remote) | Monday–Friday, 8:00 AM – 4:30 PM
Dates of Employment: [Insert Dates]

  • Provided personalized sales support to a diverse range of clients, including individual customers and business clients, via phone and virtual communication platforms
  • Assisted with placing large and complex orders, ensuring all customer needs were met with precision and efficiency
  • Consulted with clients to understand their technology needs and recommended the best products, including computers, software, and accessories tailored to their personal or business goals
  • Specialized in providing high-quality service to Business-to-Business (B2B) clients, helping small businesses select the most effective technology solutions
  • Maintained up-to-date knowledge of current tech trends, Best Buy product lines, and promotions to offer expert-level support and maximize customer satisfaction
  • Collaborated with internal departments to ensure seamless order processing, shipping, and follow-up support
  • Built strong relationships with clients by offering reliable, honest, and knowledgeable guidance throughout the entire purchasing process

Crew Leader

Crumble Cookies
Eagan
03.2022 - 06.2022
  • Developed work schedules to ensure adequate staffing levels.
  • Implemented cost saving measures to reduce expenses while maintaining quality standards.
  • Provided technical support to crew members when operating machinery or equipment.

Crew Member

Mcdonalds
Eagan
06.2021 - 08.2021
  • Provided fast, friendly customer service in a high-paced environment. Responsibilities included taking orders, handling cash and digital payments, preparing food, maintaining cleanliness, and working as part of a team to meet service goals.
  • Skills Developed: Strengthened communication and teamwork skills, learned how to stay calm under pressure, and built strong customer service abilities by interacting with a wide range of people daily.

Education

High School -

Eastview High School
Apple Valley, Minnesota, USA
01.2025

Skills

  • Fluent in English Amharic, Tigrinya
  • Able to speak Arabic, Japanese, and Somali
  • Comfortable with Zoom, Schoology, Google Drive, Notability (and similar platforms and applications) all with iPad and laptop/desktop computer coordination
  • Project management
  • Customer service
  • Risk assessment

Awards

Panther Pride Award (Selected By Staff), 2018, Presidential Award (maintain a above 3.7 GPA for three years) signed by the Vice President of the US, 2021

Volunteer Experience

  • Feed My Starving Children, Eagan, Minnesota, USA, Package the ingredients., Make sure to clean the area.
  • Burnsville Mosque, Burnsville, Minnesota, USA, Package the ingredients., Make sure to clean the bathrooms.

Timeline

Virtual Customer Service Representative

Best Buy
02.2025 - 06.2025

Direct Support Professional

The Cottages Group
05.2024 - 08.2025

IHSS Care Provider

Aria Health
04.2024 - 06.2025

Server

Apple Valley Village
03.2024 - 08.2025

Manager

Hyvee
07.2023 - 09.2025

Crew Leader

Crumble Cookies
03.2022 - 06.2022

Crew Member

Mcdonalds
06.2021 - 08.2021

High School -

Eastview High School
Seeham Seid