Seema Malam
Los Angeles,CA
Summary
Experienced Food Service Worker knowledgeable about batch cooking, food safety and nutrition. Strong track record of reliability, accuracy and efficiency in all tasks. Maintains superior performance in both individual and team-focused duties. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cashier
Sprouts Farmer Market
Culver City, CA
10.2023 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Performed other duties as assigned by management.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Trained new team members in cash register operation, stock procedures and customer services.
Food Service Worker
Donut King
03.2022 - 10.2023
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Set up and broke down food service lines quickly to maintain service flow.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Cut, sliced and ground meat, poultry and seafood to prepare for cooking.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Adjusted food preparation methods in accordance with customer requests.
- Processed customer payments and balanced cash drawers.
- Monitored food quality and freshness throughout day.
- Compiled recipe ingredients and prepared for cooks by washing, cutting, or measuring food items.
- Greeted customers at counter to fulfill requests and answer questions.
- Trained new employees and monitored their progress.
- Ensured all self-serve items were fully stocked.
- Managed 3-4 customers in one time.
Food Preparation Worker
Kiki's Krack
02.2022 - 05.2022
- Cooked and prepared large honeycombs.
- Prepared various flavors of each s'mores.
- Packaged and shipped orders.
- Cleaned and sanitized work areas, equipment, utensils, dishes, or silverware.
- Prepared ingredients for cooking including portioning, chopping, and storing food before use.
- Cooked a variety of foods according to customer orders or supervisors' instructions.
- Operated large-volume cooking equipment.
Assistant Teacher Volunteer
La Ballona Elementary
Culver City, CA
08.2019 - 03.2020
- Assisted teachers in preparing lessons and materials for instruction.
- Helped supervise students during lunch, recess, and other activities.
- Provided additional support to struggling students with reading, writing, and math skills.
- Maintained a safe learning environment by monitoring behavior of students.
- Collaborated with teachers to plan engaging lessons and activities for students.
- Encouraged positive behavior among students through positive reinforcement techniques.
- Assisted in grading assignments and tests when requested by the teacher.
- Performed clerical tasks such as filing, copying, faxing.
- Provided one-on-one help to individual students who needed extra assistance.
Education
Biology
Santa Monica College
Santa Monica, CA06-2025
High School Diploma -
Culver City High School
Culver City, CA06.2023
West Los Angeles College
Culver City, CASkills
- Cash Register Operations
- Attentive Service
- Interpersonal Skills
- Team Oriented
- Fast-Paced Environment
- Working Quickly
- Cash Handling
- POS Systems
- Customer Service
- Written and verbal communication
- Sales expertise
Accomplishments
- Completed multiple college courses while in high school
- Process of achieving Child Development Certificate
- Process of completing General Education Degree
- Process of achieving Associate's Degree for Transfer
- Maintained high school GPA above 3.0
- Maintained College GPA above 3.6
- Competed and won multiple Speech & Debate Tournaments and qualified for State Championships twice as an Amateur member
Certification
- Food Handler's License
Languages
Burmese
Native/ Bilingual
References
References available upon request.
Timeline
Cashier
Sprouts Farmer Market
10.2023 - Current
Food Service Worker
Donut King
03.2022 - 10.2023
Food Preparation Worker
Kiki's Krack
02.2022 - 05.2022
Assistant Teacher Volunteer
La Ballona Elementary
08.2019 - 03.2020
Biology
Santa Monica College
High School Diploma -
Culver City High School
West Los Angeles College
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