Summary
Overview
Work History
Education
Skills
Accomplishments
Volunteering
References
Timeline
Generic

Seena Rose

Melbourne,FL

Summary

Over 20 years administrative experience, retired military veteran, looking to continue career as a Part-Time Sales Associate at Kohls. Decades of experience in customer service and clerical duties. Great at prioritizing tasks, attention to detail, and optimizing workflow.

Overview

24
24
years of professional experience

Work History

Medical Support Assistant, GS-4

Langley AFB Hospital (40 Hrs Wk)
08.2018 - 08.2020
  • Schedule follow-up appointments, for MSU (Multi-Service Unit) patients, with Primary Care Provider.
  • Direct and assist visitors in Inpatient MSU of hospital.
  • Review, assist, and approve DMHRSi (Defense Medical Human Resources System) timecards for employees in MSU and ICU (Intensive Care Unit).
  • Review and annotate medical charts verifying patient demographics in admissions book, CHCS, and Essentris database.
  • Order medical and non-medical supplies in DMLSS (Defense Medical Logistics Standard Support).
  • Call back all patients that have discharged from MSU.

Medical Records Externship

Envoy Of Williamsburg (80 Hrs)
10.2017 - 12.2017
  • Created medical records and filed medical record forms for 130 residents based on Master Index Listing.
  • Broke down admission binders on discharged residents.
  • Scanned pre-admission charts.

Full-time Student

DeVry University Online
05.2016 - 12.2017

Full-time student that completed classes for Health Information Technology Associates degree.

Part-Time Postal Clerk

United States Postal Service (Less Than 25 Hrs Wk)
01.2016 - 03.2016
  • Sorted outgoing/incoming mail.
  • Filled out and processed money orders.
  • Recorded and balanced cash drawer.

Services Technician

Virginia Air National Guard (16 Hrs Mth/3 Wks Yr)
01.2013 - 02.2016
  • Provided lodging reservations for Guard members during Unit Training Assemblies. Checked guests in/out of Base lodging, issuing them key card and processing payment.
  • Services training leader, coordinated and advised all services personnel monthly on training forms that needed completion and filed crucial administrative paperwork appropriately.
  • Motivated Physical Training Leader, tested an average of 130 military personnel on Physical Fitness Assessments monthly.

Medical Records Technician

Virginia Air National Guard (16 Hrs Mth/3 Wks Yr)
08.2007 - 12.2012
  • Unsurpassed ability to keep patient appointment flow running smooth each drill weekend, average of 350 patients seen.
  • Deployed to Operation Tropic Care, Island of Kauai, Hawaii, processed over 2,000 patients.
  • Active team member in annual Enhanced Response Force Package exercises, accounting for 100% patient tracking.

Inspector General (IG) Information Management Journeyman

United States Air Force (40 Hrs Wk)
05.2006 - 08.2007
  • Monitored, transmitted, and reviewed Automated Message Handling System traffic for IG distributed time-critical and sensitive data to appropriate agencies.
  • Tracked Special Trophy and Awards program staying on top of suspense's and packages; processed 54 military decorations.
  • Perfect files plan maintenance! "Outstanding" rating and "Best Seen to Date".

Command NCOIC, Information Management

United States Air Force (40 Hrs Wk)
06.2004 - 05.2006
  • Guardian of $17K Govt Purchase Card Program for ACC/JA Purchases.
  • Deployed to Camp Lemonier, Djibouti, Africa for 6 months in support of CJTF-HOA.
  • Administered Security Awareness Training Education to 29 staff members.

NCOIC, Commanders Support Staff

United States Air Force (40 Hrs Wk)
05.2002 - 06.2004
  • Managed the 35 MDG Instructions Program; ensuring proper format and currency.
  • Electronic Account Government Ledger System Manager; reduced delinquency rate in half.
  • Oversaw completion of 400 TDY and 40 emergency leave orders.

NCOIC, Information Management

United States Air Force (40 Hrs Wk)
05.2001 - 05.2002
  • Coordinated with Army dental clinic to complete exams and save personnel from traveling 6 hours.
  • Instructed 25 personnel on records management training.
  • Spearheaded completion of 7 continuity and Information binders.

Information Management Apprentice

United States Air Force (40 Hrs Wk)
08.1999 - 05.2001
  • Maintained Wing's IPMS database, controlled 3,700 pieces of mission-critical communications/computer equipment.
  • Ensured total accountability of over 75 NATO classified documents throughout the wing inventory.
  • Spearheaded conversion of 51 wing publications to web format-coordinated with HQ ACC Publishing Office and Air Force Departmental Publishing Office.

53d Wing Awards and Decorations/Special Trophies Monitor

United States Air Force (40 Hrs Wk)
08.1998 - 08.1999
  • Used teleconference to train 16 Geographically Separated Units on decorations program.
  • Volunteered to work 53d Wing Annual Awards Banquet.
  • Achieved a 97% "Pin em where you win em" for decorations.

Information Management

United States Air Force (40 Hrs Wk)
08.1996 - 08.1998
  • Tracked performance reports and awards and decorations for 250 personnel.
  • Unit leave monitor, ensuring all leave was processed on time.
  • Unit Preventative Health and Dental Monitor, ensuring all personnel were scheduled and attended appointments.

Education

Associate of Applied Science - Health Information Technology

DeVry University
Online Campus
12.2017

Bachelor of Science - Technical Management

DeVry University
Chesapeake VA
06.2014

Associate of Applied Science - Information Management

Community College of the Air Force
Maxwell AFB
04.2007

Skills

  • Microsoft Office (Excel, PowerPoint, Word and Outlook)
  • Cash handling
  • Customer Service
  • Type 40 wpm
  • Office Support (multi-line phones, faxing, filing, scanning, and copying)
  • Detail-Oriented
  • Ordering Supplies
  • Time Card Processing

Accomplishments

    2020: Civilian of the Quarter, 633rd Inpatient Squadron, Langley AFB, Virginia

    2015: Non-Commissioned Officer (NCO) of the Quarter, 192nd Support Squadron, Langley AFB, Virginia

    2011-2014: Deans list, DeVry University, Chesapeake, Virginia

    2004: NCO of the Quarter, 35th Medical Support Squadron, Misawa AB, Japan

Volunteering

2005-2020: Volunteered at Liberty Baptist Church in Hampton, Virginia in different capacities such as Acts of Love phone registry, greeting, welcome tent, church library, serving food at women's shelter, Kidsville nursery, helping children with climbing wall at fall festival, delivering food at Thanksgiving, and handing out flyers in neighborhood for Easter service.

2018: Helped decorate for the Women's Bible Fellowship in Hampton, Virginia each month.

2011: Aided and listened to second graders read books 2 times a week at Jenkins Elementary School, Newport News, Virginia.

2003: Key organizer of holiday party arranged for local orphanage; many gifts distributed to 70 sheltered children in Misawa, Japan.

2002-2004: Helped sell items at booths for 4 Bazaars on Misawa AB, Japan. Raising over $3,000 for unit booster club.

2000: Provided Meals on Wheels to people in Fort Walton Beach, Florida.

References

1) Maj Elena Amspacher, Past Supervisor, 757-470-0588

2) Capt Jessica Shealey, Past Supervisor, 707-330-3365

3) Edna Vanek, Coworker, 650-302-5384

Timeline

Medical Support Assistant, GS-4

Langley AFB Hospital (40 Hrs Wk)
08.2018 - 08.2020

Medical Records Externship

Envoy Of Williamsburg (80 Hrs)
10.2017 - 12.2017

Full-time Student

DeVry University Online
05.2016 - 12.2017

Part-Time Postal Clerk

United States Postal Service (Less Than 25 Hrs Wk)
01.2016 - 03.2016

Services Technician

Virginia Air National Guard (16 Hrs Mth/3 Wks Yr)
01.2013 - 02.2016

Medical Records Technician

Virginia Air National Guard (16 Hrs Mth/3 Wks Yr)
08.2007 - 12.2012

Inspector General (IG) Information Management Journeyman

United States Air Force (40 Hrs Wk)
05.2006 - 08.2007

Command NCOIC, Information Management

United States Air Force (40 Hrs Wk)
06.2004 - 05.2006

NCOIC, Commanders Support Staff

United States Air Force (40 Hrs Wk)
05.2002 - 06.2004

NCOIC, Information Management

United States Air Force (40 Hrs Wk)
05.2001 - 05.2002

Information Management Apprentice

United States Air Force (40 Hrs Wk)
08.1999 - 05.2001

53d Wing Awards and Decorations/Special Trophies Monitor

United States Air Force (40 Hrs Wk)
08.1998 - 08.1999

Information Management

United States Air Force (40 Hrs Wk)
08.1996 - 08.1998

Associate of Applied Science - Health Information Technology

DeVry University

Bachelor of Science - Technical Management

DeVry University

Associate of Applied Science - Information Management

Community College of the Air Force
Seena Rose